Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Morales

Richmond,VA

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

17
17
years of professional experience

Work History

Caregiver, Special Needs

Public Partnerships LLC
05.2019 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Server Shift Leader

IHOP
05.2017 - 04.2019
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.

Server Shift Leader

Fridays
06.2006 - 03.2017
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.

Education

High School Diploma -

Manchester High School
Midlothian, VA
06.2005

Skills

  • Patient Transport
  • Housekeeping
  • Food Services
  • Problem-Solving Skills
  • Client Requirements
  • Supporting Daily Living Needs

Timeline

Caregiver, Special Needs

Public Partnerships LLC
05.2019 - Current

Server Shift Leader

IHOP
05.2017 - 04.2019

Server Shift Leader

Fridays
06.2006 - 03.2017

High School Diploma -

Manchester High School

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Sara Morales