Sara Moundi
Modesto,California
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
12
12
years of professional experience
Work History
Quality Assurance Manager
Del Monte Foods
Modesto, CA
06.2020 - Current
- Developed and implemented quality assurance processes to ensure compliance with state, supplier, and customer requirements.
- Created detailed reports summarizing quality control issues and recommending solutions.
- Conducted in-house inspections to verify compliance with quality programs and processes.
- Identified areas needing improvement to maintain or improve product quality standards.
- Educated and trained management staff on audit standards and practices.
- Led diverse workgroups and teams through process and product improvement initiatives.
- Analyzed reports to identify trends in sales, returns, damages, and shortages, recommending solutions as appropriate.
Administrative Office Assistant III
City of Modesto
Modesto, California
07.2019 - 06.2020
- Performed various technical processing, generating, and collecting of forms, applications, permits, payments, invoices, refunds, or procedures requiring in-depth knowledge of the department's functions.
- Managed lead direction, training, and work review to administrative support staff; set priorities, assign, and monitor task completion to ensure coordination and completion of assigned work.
- Answered questions and provided information to the public, outside agencies, and City staff requiring the use of judgment in the application of policies, rules, or procedures.
- Scheduled, maintained calendars, prepared agendas, attended, and took minutes of a variety of internal and external meetings.
- Established, organized, and maintained complex departmental filing systems and administrative records for assigned programs.
- Typed, proofread, reviewed, and processed various documents and materials, including for accuracy, completeness, and compliance with departmental policies and regulations.
Public Safety Dispatcher
Stanislaus County
Modesto, California
10.2018 - 07.2019
- Managed emergency and non-emergency calls for police, fire, and ambulance services for Stanislaus County; prioritized responses based on urgency and type of incident.
- Analyzed call data trends to identify areas for operational improvement and resource allocation adjustments.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Maintained up-to-date knowledge of local geography, landmarks, and jurisdictional boundaries for accurate dispatching decisions.
- Determined the appropriate course of action in accordance with policy, procedures, and code.
- Stayed clear-headed under pressure while multitasking and having excellent time management skills.
Public Safety Dispatcher
Ceres Police
Ceres, California
05.2018 - 09.2018
- Managed emergency and non-emergency calls for police, fire, and ambulance services for the cities of Ceres and Newman; prioritizing responses based on urgency and type of incident.
- Classified complaint types of the public, entered them into the CAD system, provided accurate information to field units, the public, and other agencies.
- Determined the appropriate course of action in accordance to policy, procedures, and code.
- Coordinated multi-agency responses during critical incidents, enhancing interdepartmental collaboration.
- Stayed clear headed under pressure while multitasking and developed excellent time management skills.
- Developed and implemented process improvements that streamlined communication workflows within the department.
General Manager
Paradise Tire
Modesto, California
08.2014 - 05.2018
- Set up workflow processes, monitored daily productivity, and made changes to improve team performance.
- Scheduled and tracked trainings of employees.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Developed an effective system for tracking product movements, ensuring accurate records of all transactions; executed merchandising strategies to increase sales and profitability.
- Updated reports, managed accounts, and generated reports for the company database.
- Optimized organizational systems for payroll, payment collections, AP/AR, deposits, and recordkeeping.
- Provided exemplary customer service, the best deals, and well-researched products to new and existing clients, which helped build lasting relationships and secured new business.
Education
California State University Stanislaus
Skills
- Operations management
- Leadership and team building
- Time management
- Staff training and development
- Complex Problem-solving
- Customer relations
- Process improvements
- Motivation
- Verbal and written communication
Timeline
Quality Assurance Manager
Del Monte Foods
06.2020 - Current
Administrative Office Assistant III
City of Modesto
07.2019 - 06.2020
Public Safety Dispatcher
Stanislaus County
10.2018 - 07.2019
Public Safety Dispatcher
Ceres Police
05.2018 - 09.2018
General Manager
Paradise Tire
08.2014 - 05.2018
California State University Stanislaus