Sara Mullen
Buckeye,AZ
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Production Technician
Kaboomracks Inc
02.2023 - Current
- Promptly documented and reported all defective equipment and hazardous conditions.
- Performed setup of production equipment to establish optimal performance.
- Trained and supervised production personnel to properly use production equipment and apply best practices.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Made sure that products were produced on time and are of good quality.
Front Desk Receptionist
Americas Best Contacts And Eyeclasses
08.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Team Leader
Subway
03.2021 - 05.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Held weekly team meetings to inform team members on company news and updates.
Education
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Glendale, AZ05.2024
Associate of Arts - General Studies
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ12.2021
Skills
- Increase Production Efficiency
- Schedule Management
- Customer Service
- Typing Proficiency
- Data Entry Documentation
- Organization Skills
- Information Retrieval
- Verbal and Written Communication
- Administrative and Clerical Support
Timeline
Production Technician
Kaboomracks Inc
02.2023 - Current
Front Desk Receptionist
Americas Best Contacts And Eyeclasses
08.2022 - 01.2023
Team Leader
Subway
03.2021 - 05.2022
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Associate of Arts - General Studies
Maricopa Community Colleges - Estrella Mountain Community College
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