Sara Munoz
Fort Worth,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to enhancing customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
8
8
years of professional experience
Work History
Logistics Specialist
Department Of Defense Navy
02.2018 - 04.2022
- Provided diverse logistical and accounting services to aviation, surface, and expeditionary forces
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Built long-term relationships due to prompt and courteous service.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Maintained financial records and accounting systems.
- Corresponded directly with government vendors for supply materials, Naval ceremonies and/or contracted maintenance services.
- Meeting financial audits and report deadlines,
- Authorized all incoming and outgoing government purchases.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
Patient Care Technician
Valley Baptist Medical Center
06.2014 - 05.2016
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Administered basic treatments and nursing procedures; routine blood testing, performing EKG's, catheter insertion and IV removals.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Prepped labor and delivery patients for Caesarean sections and vaginal births.
- Prepped sterile labor and delivery tables for physician use and assisted physicians during labor and delivery births by following direct orders for instruments and sutures needed for repairs.
- Assisted with patient needs such as grooming, personal hygiene, and bathroom assistance.
- Recorded new born baby vital signs, milk intake, continence schedules, diaper changes, bathing and transporting babies to and from nursery.
- Maintained excellent knowledge of patient care procedures and committed to ethical health and safety standards.
Education
Certificate - Patient Care Technician
Valley Grande Institute For Academic Studies
Weslaco, TX05.2014
High School Diploma -
Harlingen High School- South
Harlingen, TX05.2010
Skills
- Cost and Benefit Analysis
- Shipment Coordination
- Office Supplies and Inventory
- Word Processing
- Customer Service and Assistance
- Administrative and Office Support
- Good Communication Skills
- Customer Satisfaction
- Fiscal Reporting
- Financial Budgeting
- Financial Reporting and Analysis
Timeline
Logistics Specialist
Department Of Defense Navy
02.2018 - 04.2022
Patient Care Technician
Valley Baptist Medical Center
06.2014 - 05.2016
Certificate - Patient Care Technician
Valley Grande Institute For Academic Studies
High School Diploma -
Harlingen High School- South
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