Sara Nara
Bellevue,WA
Summary
Business Administrator and Sales Manager with over 8 years of experience in providing executive support, overseeing budgets, and engaging stakeholders across various sectors including mining, FMCG, hospitality, and retail.
Overview
14
14
years of professional experience
Work History
Business Administrator
Pinecone Academy
Ulaanbaatar, Mongolia
05.2020 - 06.2025
- Provided comprehensive administrative and operational support to company leadership, including managing executive calendars, scheduling meetings, and organizing internal workflows.
- Planned and coordinated international and domestic travel for team members, including visa processing, documentation, and detailed itineraries, using Microsoft tools.
- Led onboarding and logistical support for new hires, contractors, and vendors, ensuring a smooth start and acting as the central point of contact for orientation.
- Maintained organized records of administrative data, and assisted with internal space and equipment planning across the company's departments.
- Collaborated cross-functionally with vendors, clients, and internal teams to manage projects and daily business operations efficiently.
- Independently managed diverse administrative projects from initiation to completion, with minimal supervision.
- Proactively identified gaps or inefficiencies in operations and implemented improvements to streamline workflows and communication.
- Supported team leaders with a regular business cadence by coordinating recurring meetings, operational check-ins, and reporting cycles.
Sales and Event Manager
Kempinski Hotel
Ulaanbaatar, Mongolia
01.2017 - 02.2020
- Secured new business through proactive outside sales calls, cold calling, and networking at industry events.
- Developed targeted strategies for assigned market segments to exceed revenue goals for group rooms, banquets, and catering.
- Prepared client proposals and contracts that optimized hotel profitability while addressing client requirements.
- Negotiated and closed group and catering sales within established revenue guidelines, adjusting as necessary.
- Sold all hotel services verbally and in writing to maximize revenue from prospective and existing clients.
- Followed up consistently on leads, inquiries, and proposals; responded to new leads within 24 hours.
- Managed all account details meticulously, ensuring comprehensive documentation of solicitation and contract execution.
- Evaluated potential and existing accounts for profitability and long-term strategic value.
Brand & Relationship Manager
Monos & MSD
Ulaanbaatar, Mongolia
09.2014 - 12.2016
- Oversaw brand positioning, customer engagement, and product awareness campaigns across retail channels.
- Cultivated strong client and distributor relationships to enhance product flow and satisfaction.
- Coordinated with suppliers, sales teams, and logistics for timely product launches and inventory management.
- Represented brand during events, client meetings, and partnership negotiations.
- Conducted brand reporting, product feedback, and market analysis to inform senior leadership decisions.
Travel & HR Recruitment Support
Rio Tinto
Ulaanbaatar, Mongolia
10.2011 - 05.2014
- Coordinated international and site-based travel for mining personnel, enhancing operational efficiency.
- Conducted training sessions on travel systems for users and administrators.
- Managed recruitment support by scheduling interviews and onboarding new hires.
- Maintained documentation to ensure compliance with procedures.
- Collaborated within a dynamic team to streamline daily operations.
- Oversaw careers portal and application processing for overseas national candidates.
- Handled employee relocation cases, including housing and travel arrangements.
- Worked closely with HR and operational departments to ensure seamless service delivery.
Education
MBA - Business Management
University of Finance And Economics
Ulaanbaatar Mongolia01.2016
Bachelor of Arts - Business Management
Middlesex University
London UK07.2011
GED -
EF Britain College
London UK01.2008
Skills
- Problem-solving and data analysis
- Sales strategy and negotiation
- Project management
- Customer relationship management
- Attention to detail
- Cross-functional collaboration
- Business administration
- Recruitment coordination
- Communication skills
- Written and verbal communication
- Microsoft Office proficiency
- Organizational skills
- Team collaboration
- Budget management
- Operational risk management
Accomplishments
- Nominated Best Employee by General Manager at Kempinski Hotel for exceptional sales performance.
- Appointed Project Head for the BMW Motorrad GS Trophy 2018, managing an 8 day off-site catering operation in Gobi dessert for 200 international guests, ensured high quality food service and logistics in a remote dessert location.
- Contributed to a 45% increase in hotel sales through exceptional guest service and strategic event execution.
Timeline
Business Administrator
Pinecone Academy
05.2020 - 06.2025
Sales and Event Manager
Kempinski Hotel
01.2017 - 02.2020
Brand & Relationship Manager
Monos & MSD
09.2014 - 12.2016
Travel & HR Recruitment Support
Rio Tinto
10.2011 - 05.2014
MBA - Business Management
University of Finance And Economics
Bachelor of Arts - Business Management
Middlesex University
GED -
EF Britain College
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