SARA NILSEN
LOS GATOS,UNITED STATES
Summary
Passionate intern with recently obtained degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
4
4
years of professional experience
Work History
Internship/ Co-Op
Niki Victoria/ NOVII (Small Business)
Remote
05.2024 - Current
- Address customer concerns and inquiries, ensuring responses are aligned with NOVII's small business policies
- Provide excellent customer service to maintain and enhance customer satisfaction.
Beauty Advisor
Sephora USA
Los Gatos, CA
08.2023 - Current
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Provided customers with product advice and recommendations based on their individual needs.
- Maintained an up-to-date knowledge of all beauty products available for sale.
Assistant Manager
Romantiques Boutique
Los Gatos
03.2023 - Current
- Managed a team of 5 employees, setting goals and delegating tasks to ensure that tasks were done during downtime
- Generated repeat business through excellent customer service by offering hands-on assistance to customers by assessing their needs and preferences
- Well-versed in inventory and product knowledge to share with team and clientele
- Places inventory reorders through B2B sites.
Social Media & Marketing Internship
Sarah Scoop
Remote
09.2023 - 12.2023
- Utilize Canva to design visually appealing lifestyle content, including graphics, social media posts, and promotional materials
- Ensure all content aligns with the brand's aesthetic and messaging
- Source relevant products and create links on platforms like LTK (Like to Know It) to drive consumer engagement
- Highlight product features and benefits to attract and retain consumer interest
- Craft creative and compelling tag lines for product posts to capture attention and encourage interaction
- Maintain clear and consistent communication with the project supervisor, Kyla Garcia, to align on project goals, receive feedback, and provide updates on progress.
Key Holder/Shift Leader
She She Boutique
Los Gatos
02.2022 - 03.2023
- Shared detailed merchandise knowledge with team members to enhance overall product expertise to increase sales goals
- Guided and supported the organization and management of backstock inventory
- Operate the POS system for sales transactions, returns, and customer service needs
- Assist in opening and closing procedures, including cash handling and store security.
Publicity/ Promotions/ Marketing Internship
Art Of Living Primamedia
Remote
06.2022 - 09.2022
- Listen to each podcast episode and identify key themes, topics, and insights to highlight in the blog post
- Write clear, concise, and compelling blog posts that capture the essence of the podcast while providing additional context and value to the audience
- Ensure all content is free of grammatical errors and adheres to the brand's voice and style guidelines
- Work closely with the podcast host, Maria Liberati, and other team members to align blog content with overall brand strategy and marketing goals.
Sales Associate
Macy's
Newark
07.2021 - 12.2021
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations
- Assisted with clients merchandise needs, whether that be locating a size or answering questions about a garment.
Sales Associate
Athleta
Los Gatos
10.2020 - 01.2021
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 10% increase in sales
- Created and maintained client relationships that helped me drive my sales goals
- Solved customer challenges by offering relevant product recommendations.
Education
Bachelor of Liberal Studies -
Oregon State University
Corvallis06.2024
High School Diploma -
Westmont High School
Campbell06.2020
Skills
- Receptive to Feedback
- Communication Skills
- Editing and Proofreading
- Ability to multitask
- Problem-Solving
- Fast Learner
- Computer Skills
- Team Collaboration
- Attention to Detail
Languages
English
References
References available upon request
Timeline
Internship/ Co-Op
Niki Victoria/ NOVII (Small Business)
05.2024 - Current
Social Media & Marketing Internship
Sarah Scoop
09.2023 - 12.2023
Beauty Advisor
Sephora USA
08.2023 - Current
Assistant Manager
Romantiques Boutique
03.2023 - Current
Publicity/ Promotions/ Marketing Internship
Art Of Living Primamedia
06.2022 - 09.2022
Key Holder/Shift Leader
She She Boutique
02.2022 - 03.2023
Sales Associate
Macy's
07.2021 - 12.2021
Sales Associate
Athleta
10.2020 - 01.2021
Bachelor of Liberal Studies -
Oregon State University
High School Diploma -
Westmont High School
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