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Overview
2
2
years of professional experience
Work History
Outreach Project Manager
Applied ABC
10.2023 - Current
Managed 60+ partners and leads, generating 25+ successful referrals.
Increased brand awareness and boosted public perception of organization through proactive outreach and network development with key stakeholders.
Maintained positive relationships with various consumers and regularly reached out to offer assistance to individuals.
Developed and maintained relationships with community organizations and agencies.
Case Manager
Applied ABC
09.2022 - Current
Managed over 50 client cases across five states, ensuring efficient resolution and support for various needs.
Coordinated across multiple departments to ensure timely and efficient case management, utilizing organizational tools like Google Suite and Microsoft Office.
Assisted providers in navigating and troubleshooting the app, diagnosing and resolving technical issues.
Prioritized and managed multiple cases concurrently, adapting quickly to changing needs and providing effective solutions.
Education
Software Development
CPU Code School
Skills
Database/SQL: CRUD string, aggregate and date function Business Scenario Relational DB Schema Design with DDL CTE Functions Stored Procedures
Software Apps: C# Desktop with Winforms Unit Testing Login and Security Desktop with MAUI UML Diagram