Sara Otto
Summary
Strong leader and problem-solver dedicated to promoting growth for peers, clients, and parents. Optimizes resources and skilled in working under pressure to achieve outcomes needed. Relatable to parents and peers alike. Client-led care is paramount and collaboration across disciplines should always be considered.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Director of ABA Family Support
Mobile Therapy Centers Of America
01.2021 - Current
- Maintained and documented checks in with families every 30, 60, and 90 days to better understand what was going well and what needed improvement
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with our ethical code while also encouraging changes when needed.
- Facilitated multidisciplinary collaboration meetings, including parents, for improved decision-making processes within the organization.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Formed strategic partnerships with schools and connected with potential clients to drive business development.
- Provided individual and group family support services.
- Enhanced family support by providing education on ABA and available resources and services within the community.
- Mentored new staff members in best practices for delivering compassionate and effective family support services.
- Onboarded each new client to ensure a systematic process was followed to introduce the family to MTC's policies, procedures, expectations, and to ensure the family's needs were understood and met.
Board Certified Behavior Analyst
Mobile Therapy Centers Of America
05.2020 - 01.2021
- Developed data-driven goals and objectives tailored to each client''s unique strengths and needs.
- Trained direct support staff in applied behavior analysis principles, contributing to improved service delivery and consistency across team members.
- Conducted thorough functional behavior assessments to identify the underlying causes of challenging behaviors and inform targeted interventions.
- Reduced challenging behaviors through the implementation of positive reinforcement systems, visual supports, and environmental modifications.
- Evaluated program effectiveness using evidence-based outcome measures, resulting in continuous improvement of service delivery models.
- Fostered strong relationships with clients'' families through open communication channels, empathetic listening skills, and a genuine commitment to their child''s success.
- Provided ongoing supervision and feedback to registered behavior technicians, ensuring high-quality services for clients.
- Promoted a culture of continuous learning by staying current on research findings and best practices within the field of applied behavior analysis.
- Maintained a high level of professional ethics and adherence to industry standards through ongoing participation in continuing education opportunities.
Director of Client Care and Enrollment
Applied Behavior Center For Autism
11.2018 - 05.2020
- Enhanced client satisfaction by implementing effective communication strategies and addressing concerns promptly.
- Developed strong relationships with clients, ensuring long-term loyalty.
- Implemented feedback collection processes to gather valuable insights from clients for continuous improvement efforts.
- Reduced client attrition rate by proactively identifying at-risk accounts and implementing targeted retention strategies.
- Conducted assessments and reassessments, while also training staff on how to properly assess different profiles of learners
- Trained RBTs on an ongoing basis and created performance measurements
- Managed the waitlist for all clients needing services across home, school, and clinic settings
Education
Master of Arts - Special Education
Ball State University
Muncie, IN12.2019
No Degree - Applied Behavior Analysis - BCaBA Coursework
Florida Institute of Technology-Melbourne
Melbourne, FL05.2018
Bachelor of Science - Communicative Disorders, Speech Pathology
Northern Illinois University
Dekalb, IL05.2015
Skills
- Strategic Planning
- Verbal and Written Communication
- Staff Management and Training
- Operations Management
- Collaborative Leadership
- Data Driven Decision Making
- Teachable
- Greatly Adaptable
- Organized
- Ethical
Certification
- BCBA - Board Certified Behavior Analyst 1-20-42117
Timeline
Director of ABA Family Support
Mobile Therapy Centers Of America
01.2021 - Current
Board Certified Behavior Analyst
Mobile Therapy Centers Of America
05.2020 - 01.2021
Director of Client Care and Enrollment
Applied Behavior Center For Autism
11.2018 - 05.2020
Master of Arts - Special Education
Ball State University
No Degree - Applied Behavior Analysis - BCaBA Coursework
Florida Institute of Technology-Melbourne
Bachelor of Science - Communicative Disorders, Speech Pathology
Northern Illinois University
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