Sara Parker
Azle,TX
Summary
Resourceful Specialist known for high productivity and efficient task completion. Skilled in data analysis, project management, and strategic planning. Excel at communication, problem-solving, and adaptability, ensuring success in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Radio Room Specialist
Blackmon Mooring & BMS CAT
Haltom City, TX
06.2009 - Current
- Generated reports to track the performance of team members every morning. Including what projects needed to be followed up on and what projects were closed, along with the reasoning.
- Maintained accurate records of customer interactions and feedback. This included sold projects and declined.
- Created training materials for new hires on the company's procedures and policies. I made an easily accessible document that listed everything a new hire would need to learn the profession quickly.
- Coordinated with other departments to ensure efficient workflow processes. I used Outlook and Teams to keep in contact with markets all over the U.S. I would provide any information that was needed in a prompt, detailed manner.
- Participated in ongoing training and compliance activities.
- Maintained positive working relationships with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data. The company has its internal system that I kept recent and easy to understand the current status of any jobs in the U.S. markets.
- Volunteered to work in new areas of departments and provided feedback to help make it successful.
Service Department Cashier & Loan Car
Frank Kent Cadillac
Fort Worth, TX
03.2005 - 06.2009
- Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit. I handled the sales of completed work by service technicians and the parts department. I talked the customer through all the documentation that needed to be signed.
- Balanced daily transactions on a computerized point-of-sale system. Every morning, I would balance all transactions of the previous day.
- Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
- Followed company security procedures for handling large sums of money. All large sums would be put into a safe with a combination.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management. This included helping customers find their vehicle when they could not locate it. I would also work with and keep all customers' keys organized until pick up.
- Learned roles of other departments to provide coverage and keep store operational. I volunteered to learn the Loan Car department. I would schedule times for customers to pick up a loan car if theirs needed to be in the shop for a longer time. I would have the car ready to go before the customer arrived and got all the proper documents signed.
- Created a training guide for all new Cashier and Loan Car employees. These were printed and put into a folder for easy access.
Education
High School Diploma -
Azle High School
Azle, TX05-2005
Skills
- Data Entry and Review Experience
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Quick Learner
- Quick problem solver
- Keeps a positive attitude
- Excellent data entry abilities
- Good with multi-tasking
- Excited to learn and execute new tasks
Timeline
Radio Room Specialist
Blackmon Mooring & BMS CAT
06.2009 - Current
Service Department Cashier & Loan Car
Frank Kent Cadillac
03.2005 - 06.2009
High School Diploma -
Azle High School
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