Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Volunteer
Timeline
Generic

Sara Paul

Sterling Heights,MI

Summary

Dedicated healthcare professional with a strong background in both direct and indirect patient care, along with skillful utilization of instruments for precise blood work analysis. An eager candidate for a PA program, aiming to blend hands-on patient interaction with diagnostic expertise to provide comprehensive and empathetic medical care.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Laboratory Technologist

Vero Diagnostic Lab
08.2022 - Current
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Kept laboratory in compliance with applicable guidelines and laws.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Utilized various medical laboratory equipment to conduct tests and analyses.
  • Identified and troubleshot technical issues related to laboratory procedures.
  • Completed comprehensive diagnostic testing of blood, urine and other body fluids.

Customer Service Supervisor & Key Holder

Burlington
07.2015 - Current
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Coached employees through day-to-day work and complex problems.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Laboratory assistant

Beaumont Health hospital
08.2021 - 12.2021
  • Processed patient specimens according to priority and documented results.

Laboratory technician

Encore Diagnostics
01.2021 - 08.2021

Physical Therapy Technician

EIM Physical Therapy
03.2020 - 12.2020
  • Executed interventions of modalities or exercise as directed by therapist or assistant.
  • Administered routine exams and treatment for patients.
  • Maintained cleanliness and sanitation of clinic or treatment environment.
  • Prepared for sessions by setting up patient treatment areas and equipment.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
  • Educated patients and families on exercises and proper body mechanics.

Education

Cousino High School

Associate of General Studies - undefined

Macomb Community College
2017

Bachelor of Science - Biology

Oakland University
2022

Skills

  • First Aid/CPR
  • Multilingual and fluent in the following languages: English, Arabic, Suret, and different Arabic dialects
  • Medical Terminology
  • Ability to take vital signs
  • Able to Preform spirometry test
  • Able to perform skin tests
  • Able to administer injections
  • Strong skills in leadership and communication with co-workers
  • Outstanding Multitasking Abilities
  • Former school tutor at Cousino High School for the following subjects: ESL and Biology
  • Quality Assurance and Control
  • Urinalysis
  • Specimen Processing
  • Instrument Maintenance
  • Instrument Calibration
  • Laboratory Information System (LIS)
  • Sterile Procedures and Techniques

Accomplishments

    • Helped Burlington Stores to raise more than $6,500 in donations for Leukemia/lymphoma society, Women’s Heart Disease/breast cancer, and Local School Supplies.


  • Received the Magna Cum Laude certificate from Cousino High School in acknowledgment of exceptional academic accomplishments.


  • I received a certificate for superior academic achievement by Macomb Community College from the department of Arts and Science - (Biology).

Certification

CPR certified by the American Heart Association.

Languages

Arabic
Native or Bilingual

Volunteer

  

  • Former school tutor at Cousino High School for the following subjects: ESL, Biology, and Math. Also, volunteered by assisting high school students in translating complex concepts into their native language, Arabic, facilitating better understanding and comprehension.
  • Volunteered as a medical assistant for 200 hours at Asthma and Allergy center closely supporting the doctor in patient care and treatment procedures.
  • Volunteered at Beaumont hospital in the Radiology registration department.
  • I dedicate my time to volunteering at my local church, contributing to various community-oriented activities and events.

Timeline

Medical Laboratory Technologist

Vero Diagnostic Lab
08.2022 - Current

Laboratory assistant

Beaumont Health hospital
08.2021 - 12.2021

Laboratory technician

Encore Diagnostics
01.2021 - 08.2021

Physical Therapy Technician

EIM Physical Therapy
03.2020 - 12.2020

Customer Service Supervisor & Key Holder

Burlington
07.2015 - Current

Cousino High School

Associate of General Studies - undefined

Macomb Community College

Bachelor of Science - Biology

Oakland University

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Sara Paul