Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic that thrives in a fast paced environment. Impeccable verbal and written communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Staffing Coordinator
Grande Ronde Retirement Residence
La Grande, OR
10.2023 - Current
Reviewed resumes submitted by applicants against job requirements.
Conducted reference checks on prospective employees as part of the pre-employment process.
Facilitated orientation sessions for new hires.
Responded promptly to inquiries from candidates regarding job opportunities at the company or organization.
Maintained relationships with current and potential vendors to source candidates for open positions.
Ensured compliance with federal and state laws related to employment practices.
Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
Monitored compliance with labor laws and company policies regarding employee scheduling.
Assessed employee qualifications for promotions and raises.
Utilized staffing software to track employee availability, shifts, and time-off requests.
Facilitated procedures surrounding employee termination, transfer and discipline.
Managed recruitment process from job posting to interviewing and candidate selection.
Lifestyle Assistant
Grande Ronde Retirement Residence
La Grande, Oregon
07.2023 - 10.2023
Coordinated with vendors and suppliers to ensure timely delivery of materials for the lifestyle activities and events.
Developed content for social media platforms that highlighted new developments in the world of lifestyles such as diet plans or exercise routines.
Developed marketing material for upcoming events such as flyers, brochures, newsletters.
Assisted in designing promotional campaigns for lifestyle activities and events.
Assisted in developing strategies for increasing customer engagement with the company's lifestyle initiatives and products and services offered.
Collaborated with other departments within the organization to promote cross-functional awareness of the company's lifestyle initiatives.
Provided administrative support to Lifestyle Director by organizing and scheduling events, meetings, and appointments.
Helped patients with frequent irritability, bad habits and high stress levels through individual and group sessions.
Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Accompanied clients to appointments and arranged transportation.
Transported clients to physician offices or on outings.
Caregiver
Grande Ronde Retirement Residence
La Grande, Oregon
07.2020 - 06.2023
Monitored vital signs, including blood pressure, temperature and pulse rate.
Assisted clients with daily living activities such as bathing, dressing, and grooming.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Educated families about available resources for home health care services in the local community.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Provided emotional support to clients during difficult times.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
Followed care plan and directions to administer medications.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Built strong and trusting rapport with clients and loved ones.
Crew Member
Taco Time
La Grande, OR
11.2017 - 07.2020
Serve customers in eating places that specialize in fast service and inexpensive carry-out food
Accept payment from customers, and make change as necessary
Communicate with customers regarding orders, comments, and complaints
Environmental Technician
Grande Ronde Hospital
La Grande, OR
01.2017 - 08.2017
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
Service, clean, or supply restrooms
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
Superior customer service
Housekeeper
Best Western Rama Inn & Suites
La Grande, OR
04.2015 - 07.2016
Cleaned rooms to the satisfaction of all clients
Replenished hotel amenities such as drinking glasses and writing supplies
Delivered special request items such as cribs to guest rooms
Superior customer service
Housekeeper
Vista Specialty Care
La Grande, OR
10.2013 - 08.2014
Hand dusted and wiped clean office furniture, fixtures and window sills
Swept and damp-mopped private stairways and hallways
Cleaned rooms to the satisfaction of all clients
Cashier
Wal-Mart
La Grande, OR
04.2014 - 06.2014
Assessed customer needs and responded to questions
Cleaned and straightened work area
Issued receipts for purchases and gifts
Bagged merchandise by following standard procedures
Organized register supplies
Worked with customer service to resolve issues
Updated register logs
Weighed food to determine correct pricing
Operated cash register with proficiency
Provided professional and courteous service always
Worked overtime shifts during busy periods
File Clerk Assistant
North East Oregon Housing Authority
La Grande, OR
05.2013 - 10.2013
Scanned and filed forms, reports, correspondence and receipts
Retrieved requested files and delivered to appropriate personnel
Operated office equipment such as copiers and fax machines
Entered information into computer databases
Processed and routed incoming mail
Reviewed files to check for complete and accurate information
Destroyed files and materials upon request
Looked up information with computer programs
Contacted staff and customers to retrieve files
Wrote professional business correspondence
Housekeeping Assistant
Grande Ronde Retirement Residence
La Grande, OR
03.2013 - 05.2013
Ensured HIPAA compliance
Hand dusted and wiped clean office furniture, fixtures and window sills
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions
Cashier
Jay Dee's Market
La Grande, OR
05.2008 - 09.2008
Superior customer service
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Answered phone calls to assist customers with questions and orders.
Maintained work area and kept cash drawer organized.
Welcomed customers, offering assistance to help find store items.
Cashier
Michael's Arts and Crafts
La Grande, OR
06.2005 - 11.2005
Superior customer service
Answered customer inquiries regarding store policies and procedures.
Issued receipts, refunds, credits or change due to customers.
Greeted customers and answered any questions they had about the store's products and services.
Courtesy Clerk
Von's Grocery
La Grande, OR
03.2005 - 06.2005
Greeted customers in a friendly and professional manner.
Provided excellent customer service by answering questions and addressing concerns.
Supported sales team members to drive growth and development.
Promoted available products and services to customers during service, account management and order calls.
Hostess
Denny's
La Grande, OR
07.2016
Accepted payment from customers and made change as necessary
Assisted co-workers
Assisted diners with seating as needed
Final
Northwood Manufacturing
La Grande, OR
Continually cleaned work areas and equipment
Actively suggested operational improvements to enhance quality, improve production times and reduce costs