Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sara Phetsinorath

Summary

Professional and knowledgeable office clerk with experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Offers honed competencies in data-entry, database management and scheduling.

Overview

5
5
years of professional experience

Work History

Receptionist

Sev Laser
10.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Enhanced customer satisfaction by addressing inquiries and providing accurate information.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.

Key Holder

Cotton On Kids
07.2019 - 09.2022
  • Manage staffing, preparing work schedules, and assigning specific duties
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Review financial statements
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Keep up to date with messages, VM updates, and all promotions within the store
  • Training new hire associates and upcoming key holders
  • Leading the team with integrity, confidence, and excellent work ethic.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.

Education

No Degree - Psychology

Modesto Junior College
Modesto, CA
05.2025

Skills

  • Organization skills
  • Time Management
  • Data Entry
  • Verbal and written communication
  • Scheduling
  • Documentation And Reporting
  • Payment Processing
  • Customer and client relations
  • Basic accounting

References

  • Sheldyn Lomboy, Patient access rep I (916) 817-7284
  • Shannon Ton, Pharmacist (408) 819-8031
  • Marjory Padre, Dental office manager (209) 269-0336

Timeline

Receptionist

Sev Laser
10.2022 - Current

Key Holder

Cotton On Kids
07.2019 - 09.2022

No Degree - Psychology

Modesto Junior College

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Sara Phetsinorath