Genesis/Oracle
Sara Phillips
Sr HR Professional
Mesa,AZ
Summary
Personable HR Professionalwith solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Talent Advisor
IBM
Seattle
2 2021 - Current
- Works with client Hiring Managers and business unit leaders to define and document hiring forecasts
- Upon approval of a new requisition, work with hiring manager to obtain role briefing and to agree sourcing strategies and timelines
- Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve and to always ensure best practices
- Support and lead hiring events for the client
- Identify and implement new strategies with the approach for sourcing of candidates and generating new leads
- Supported the Hyper Care Team while the account was going through a significant technology change
- Leads a recruiting team that has consistently provided the highest offer accepts for the Puget sound area
- Auditing the offers created by the recruiting team.
Project Manager I
Apidel Technologies at Intel
Chandler
08.2019 - 02.2021
- Use organizational skills to assist with health and wellness program initiatives
- Responsible for assisting with multiple program and project initiatives end to end and the ability to drive solutions
- Provide data analysis required to determine which projects are the most beneficial
- Duties include identifying inconsistencies and report out findings to the appropriate team for resolution
- Helps implement improvements to the Wellness and Resilience program for FAB42
- Drives Programs & Projects to Support Employee Health, Wellness, & Resiliency
- Assists and implements events for APTW and other ERGs
- Data Driven Analytics to improve productivity
- Provide input to HR in new manager training programs
- Strong Team & Interaction Skills
- Uses MS Office, and expert in MS Excel skills to assist the APTW program
- Uses good analytical and communication skills
- Proficiency in MS Access and other Office applications
- Strong stakeholder management skills
- Complex problem-solving experience
- Change management skills
- Strategic Vendor negotiations.
HR Manager
ABM Industries
Tempe
09.2018 - 08.2019
- Serve as key day to day contact for corporate and shared services team members across seven states
- Provide expertise in coaching and advising managers and employees on HR programs, processes, and procedures
- Utilize best practice HR approaches in the analysis, development, and implementation of improvements to HR processes and programs including New Employee Orientation, key performance metrics, compliance related items, performance management, employee relations, employee separation, employee communications, and policy administration
- Research and resolve employee relations issues in a timely manner; provide coaching to all parties and recommend appropriate actions
- Perform and analyze exit interviews so that potential problems are surfaced to the correct areas for action and problem avoidance
- Partner with recruiting and compensation teams in developing appropriate job descriptions and making compensation recommendations for new positions and reorganizations
- Design and implement effective communication methods in support of HR initiatives
- Utilize project management methods to participate in or lead various projects
- Responsible for leave administration including FML, ADA, and employee protection plan; partner with employee data management and coordinate with payroll as needed; manage unemployment inquires
- Responsible for maintenance of employee records and files in accordance with internal and external compliance
- Perform other duties as assigned.
HR Generalist
Spectra
Phoenix
09.2017 - 08.2018
- Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures
- Assists with the preparation and maintenance of employee handbook/guidebook
- Actively participates in developing department goals, objectives, and systems
- Develops and maintains affirmative action programs, i.e
- TERO, EEOC
- Conducts recruitment effort for all exempt and non-exempt personnel, internships, and temporary employees; conducts new-employee orientations; monitors succession and career path planning programs, writes and places job announcements
- Implements and protects the employment cycle for 500 employees and on boarding process for a new casino
- Advises and supports the handlings of employee relations counseling and exit interviewing
- Leads employee relations investigations
- Participates in administrative staff meetings and attends other meetings and seminars
- Maintains company organization charts
- Assists in evaluation of reports, decisions, and results of department in relation to established goals and objectives
- Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
- Performs other incidental and related duties as required and assigned
- Strong stakeholder management skills
- Complex problem-solving experience
- Change management skills
- Strategic Vendor negotiations.
HR Business Partner
CEC Corporation
Tempe
04.2017 - 09.2017
- Conducts weekly meetings with respective business units
- Consults with line management, providing HR guidance when appropriate
- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies
- Manages and resolves complex employee relations issues
- Conducts effective, thorough and objective investigations
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
- Partners with the legal department as needed/required
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Provides HR policy guidance and interpretation
- Develops contract terms for new hires, promotions and transfers
- Provides guidance and input on business unit restructuring, workforce planning and succession planning
- Identifies training needs for business units and individual executive coaching needs
- Participates in evaluation and monitoring of training programs to ensure success
- Follows up to ensure training objectives are met
- In-House Employee PR and Communication.
Sr Recruiter /HR Generalist
Gila River Healthcare
Sacaton
11.2014 - 01.2017
- Employee Relations handling corrective action, investigations and terminations
- Benefit administration with STD and LTD emphasis
- Direct employee facilitation of benefits and services
- Experienced with employment law and benefits
- Maintains the Employee Service and Recognition Program
- Manages the Absence Leave Management program with FMLA
- Leads the recruitment team
- Provides Metrics on Recruitment success and goals
- Compensation analysis and recommendation
- Leads the creation and implementation for organization Employer of Choice branding in recruiting materials and targeted recruitment for Gila River and Ak-Chin Communities
- Full-Cycle recruitment process (entry level through executive) to include monthly service quality metrics for time to hire, hiring manager satisfaction, vacancies, retention and vendor service compliance
- Coordinates, presents, evaluates and modifies New Employee Orientation Program material and On-Boarding process to ensure delivery of relevant, interesting and informative content reflective of current operations
- Facilitates a variety of employee and manager training programs
- Developed the Navigator (apprentice program).
Relationship Manager
Springboard Healthcare
Phoenix
09.2013 - 11.2014
- Maintains the locum's benefits plans
- Recruit healthcare professionals for travel assignments and direct hire placement in hospitals nationwide
- Develop and maintain healthy working relationships/employee relations with candidates to accurately reflect education, experience, competencies for high quality placements
- Business Development and financial accounting for assigned business sector.
HR Generalist/ Practice Manager
Various Animal hospitals
04.2009 - 08.2013
- Human Resource management in all areas including recruitment, placement, training, and coaching of staff
- Provided marketing & advertising strategies to include internal and external professional newsletter
- Compensation and employee benefit programs research and recommendations to align organizational goals and employee needs
- Established a team that had record high scores during AAHA evaluation that lead to recommendation for AAHA Hospital of the Year
- Maintained and updated the yearly benefits program
- Created protocols & procedural documentation for A/P and A/R and in all operational areas
- Developed a point-of-entry training program promoting professionalism and practice marketing techniques
- Worked with the TPA in organizing the employee benefit plan with year to year updates
- Responsible for all HR operations for the practice as well as Payroll
- Maximized productivity, profitability, and growth of the hospital through improved hiring, training and coaching of new and existing staff
- Worked with providers to ensure high quality of medical care and client satisfaction
- Communicated with multi-disciplinary team to meet hospital growth goals
- Monitor all financial and operational metrics ensuring deviations from plan are addressed timely and appropriately
- Delivered consistent performance in Optimum Wellness Plan growth, penetration and retention
- Participated in planning and budgeting with the Field Director and Medical Director.
Education
MBA in Human Resource Management -
NYIT Ellis College
Old Westbury, NYBA in International Studies and History - undefined
Meredith College
Raleigh, NCSkills
Proficient in Microsoft Word, Access and Excel
Experienced with Databases and ATSs, like Genesis/Oracle, Tableau, Oracle BI, Taleo, SAP,ADP systems, , Icims, Lawson INFOR and WorKDay etc
Strong communication, interpersonal and presentation skills multilingual
Strong leadership skills
Experienced with employment law and benefits in both Canada and USA
Skilled in cultivating positive relationships with clients and colleagues; particularly adept from diverse cultural and organizational backgrounds
An organized, detail oriented and conscientious self-starter
Absence Leave management experience
Creative, resourceful and flexible
Passion for Employee Relations and mediation
Marketing Chair for local nonprofit organization
Candidate assessment
Recruitment strategy
HR technology
Employee Retention
Benefits Administration
Diversity and Inclusion
Global recruitment
Certification
SPHR in Process
Software
Taleo
Peoplesoft
ADP
Workday
Microsoft Office Suite
Multiple HCM systems
Languages
Dutch
Professional Working
Spanish
Limited Working
Portuguese
Limited Working
French
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Manager I
Apidel Technologies at Intel
08.2019 - 02.2021
HR Manager
ABM Industries
09.2018 - 08.2019
HR Generalist
Spectra
09.2017 - 08.2018
HR Business Partner
CEC Corporation
04.2017 - 09.2017
Sr Recruiter /HR Generalist
Gila River Healthcare
11.2014 - 01.2017
Relationship Manager
Springboard Healthcare
09.2013 - 11.2014
HR Generalist/ Practice Manager
Various Animal hospitals
04.2009 - 08.2013
Talent Advisor
IBM
2 2021 - Current
MBA in Human Resource Management -
NYIT Ellis College
BA in International Studies and History - undefined
Meredith College