Sara Poteet
A
Milledgeville,GA
Summary
I offer wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go the extra mile to complete tasks.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
Work History
Realtor
Keller Williams-Chattanooga-East Brainerd
Chattanooga, TN
09.2017 - 12.2021
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Educated clients on changing or updating properties, buying and selling techniques.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
Accounts Receivable Specialist/Surgery Scheduling Coordinator
Allied Eye Associates
Chattanooga, TN
01.2017 - 09.2017
- Verified insurance coverage and obtained pre-authorizations.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for Dr. Matzin.
- Educated patients about surgeries and provided treatment plan documentation.
- Checked patients in and out and collected payments.
- Kept detailed records of office inventories and placed orders for more supplies.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Received and routed laboratory results to correct clinical staff members.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
Clinical Manager/Billing Manager
Primary Care & Internal Medicine
Chattanooga, TN
03.2015 - 01.2017
- Created work schedules for employees and oversaw functioning of billing department.
- Reviewed operational policies and recommended solutions and change to medical director.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Reviewed financial resources and prepared reports showing resource allocations.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Implement new policies and educate staff on changes.
- Developed, implemented, revised and evaluated policies and procedures.
- Oversaw daily Billing Department functions, including medical coding, charge entry, payment posting, and reimbursement management.
- Follow up on past due invoices and delinquent accounts to reduce number of unpaid and outstanding balances.
- Performed routine medical record audits to comply with insurance company requirements.
- Followed up on insurance and patient aging accounts. Re-submit insurance claims as necessary. Submit appeals for insurance denials.
EMS Billing Specialist/Billing Department Suprervi
Walker County Emergency Services
Chickamauga, GA
03.2014 - 03.2015
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Responded to customer concerns and questions on daily basis.
- Oversaw daily Billing department functions, including medical coding, charge entry, claims, payment posting, and reimbursement management.
- Assistant to Office Manager with payroll and daily job functions.
- Ensuring that staff are credentialed and making sure any certifications are renewed before they lapse.
Licensed Practical Nurse Team Leader
Academic Urology Of Erlanger
Chattanooga, TN
01.2010 - 03.2014
- Helped to develop, improve and implement nursing policies and procedures.
- Documented and maintained patient medical history and treatment data.
- Assisted Doctor with filling out FMLA paperwork, submitting documentation to assist with FMLA paperwork.
- Implemented treatment plans as directed by Physician.
- Scheduled surgeries/diagnostic tests at other healthcare facilities, as well as obtaining precertification if needed.
- Electronic Medical Records
- Assisted with start-up of satellite office at Erlanger East and supervisor of office.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
Secretary
E.B.L.A.
Milledgeville, GA
01.2003 - 01.2005
- Maintained student records.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and greeted callers enthusiastically.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Drafted agendas, recorded minutes and created documents for meetings.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Bachelor of Science - Organizational Management
Bryan College
Dayton, TN 05.2011 - 05.2013
LPN - Licensed Practical Nurse
Ogeechee Technical College
Statesboro, GA 01.2007 - 07.2009
High School Diploma -
E.B.L.A.
Milledgeville, GA 05.2001 - 05.2005
Skills
Excellent Communication
Timeline
Realtor
Keller Williams-Chattanooga-East Brainerd
09.2017 - 12.2021
Accounts Receivable Specialist/Surgery Scheduling Coordinator
Allied Eye Associates
01.2017 - 09.2017
Clinical Manager/Billing Manager
Primary Care & Internal Medicine
03.2015 - 01.2017
EMS Billing Specialist/Billing Department Suprervi
Walker County Emergency Services
03.2014 - 03.2015
Bachelor of Science - Organizational Management
Bryan College
05.2011 - 05.2013
Licensed Practical Nurse Team Leader
Academic Urology Of Erlanger
01.2010 - 03.2014
LPN - Licensed Practical Nurse
Ogeechee Technical College
01.2007 - 07.2009
Secretary
E.B.L.A.
01.2003 - 01.2005
High School Diploma -
E.B.L.A.
05.2001 - 05.2005
Similar Profiles
Anna AkimovAnna Akimov
REALTOR® at Keller Williams Harrisburg - EastREALTOR® at Keller Williams Harrisburg - East
Martin Gerald NungaMartin Gerald Nunga
Real Estate Sales Agent at Keller Williams Realty - South East Los AngelesReal Estate Sales Agent at Keller Williams Realty - South East Los Angeles
Natalie GaytanNatalie Gaytan
Real Estate Assistant at Keller Williams East County By Sharleen MillandReal Estate Assistant at Keller Williams East County By Sharleen Milland
Marcelle DAVISMarcelle DAVIS
Senior Sales Advisor at Selectquote InsuranceSenior Sales Advisor at Selectquote Insurance
Kennedy MillerKennedy Miller
Management Trainee Intern at Enterprise Holdings Inc., Rent-A-CarManagement Trainee Intern at Enterprise Holdings Inc., Rent-A-Car