Sara Powell
Creal Springs,IL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Proficient and caring nursing team member offering over 10 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Proficient and caring nursing team member offering over 10 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
9
9
years of professional experience
Work History
Licensed Practical Nurse
Heartland Regional Medical Center
02.2023 - Current
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Responded to patient requests with appropriate clinical and personal assistance.
- Delivered emotional support to patients and families during challenging times.
- Cared for wounds, provided treatments, and assisted with procedures
- Assisted with admissions, appointments, transfers, and discharges
- Documented accurate and complete patient information to address patient problems and expected outcomes
- Obtained patient vital signs and input/output measurements from inpatients
- Used aseptic techniques to provide sterilized wound care and dressing applications
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Administered controlled narcotics, inserted IVs, and performed catheterizations
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Delivered updates in patient status to charge nurse, recording changes in medical records
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management
- Comforted and counseled patients and families throughout care process
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients
- Supported diagnoses by taking blood samples from patients for laboratory testing
- Developed and implemented individualized patient care plans
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies
- Helped patients complete bathing, dressing and eating
- Coordinated patient transfers to other facilities
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities
- Took samples to complete diagnostic and routine assessment tests
- Provided patient education on health care issues and prescribed medications
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
- Delivered emotional support to patients and families during challenging times
- Responded to patient requests with appropriate clinical and personal assistance
- Evaluated patient histories, complaints, and current symptoms
- Reviewed patient history to verify conditions and current medications
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records
- Monitored patient health conditions to report changes to assigned physician
- Administered medications and injections to patients
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Performed routine evaluations of each patient's status, needs, and preferences
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels
Operational Training Specialist
WPS Health Solutions
06.2017 - 07.2021
- Trained and mentored multiple new personnel hired to fulfill various roles.
- Converted all curriculum and programs from print to digital, creating supplementary materials like practice tests, exercises, videos and interactive quizzes for instructors and students.
- Documented participation and evaluated learning for each participant.
- Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
- Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
- Developed training handbooks, computer tutorials and reference materials.
- Developed training curricula and recommended programs that met instructional goals and objectives.
- Conducted orientation sessions to assess skill levels and areas of strength and weakness.
- Trained and mentored 15-50 new personnel hired to fulfill various roles
- Assessed additional needs based on training progress and collaborated with management to meet requirements
- Trained and mentored 50 new personnel hired to fulfill various roles
- Documented participation and evaluated learning for each participant
- Assisted in analyzing and assessing training and development needs for organizations, departments and individuals
- Utilized cross-training techniques to boost productivity and develop each team member's individual skills set
- Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision
- Organized and implemented coursework, oversaw scheduling and monitored attendance through learning management system
- Developed training handbooks, computer tutorials and reference materials
- Traveled to client locations to conduct training classes
- Developed lesson plans, instructional materials and written practice tests for online and in-person training courses
- Coordinated administrative functions necessary to deliver and document training programs
- Developed training curricula and recommended programs that met instructional goals and objectives
- Conducted orientation sessions to assess skill levels and areas of strength and weakness
- Collected data on program effectiveness to develop modifications and improvements to curricula
- Provided constant training to staff on newly developed training programs used in classrooms, new language labs and computer systems
- Delivered group and individual training covering [Type], [Type] and [Type] areas
- Tracked students and instructors leaves, attendance, scores and overall performance in databases
- Converted all curriculum and programs from print to digital, creating supplementary materials like practice tests, exercises, videos and interactive quizzes for instructors and students
- Prepared videos for online and remote instruction
- Recruited and trained qualified instructors for training programs
- Demonstrated proper operation and servicing of [Type] equipment
- Verified proper tracking in newly created databases of students and instructors leaves, attendance, scores and overall performance
- Implemented American Language Courses and e-learning programs via different learning suites
- Used various learning suites to implement [Number] new e-learning and American Language Courses
- Used various learning suites to implements American Language Courses and e-learning programs
- Utilized new real estate loan software to provide training and guidance to loan managers
Service Access Representative/Certified Nursing Assistant
Ferrell Hospital Family Practice
07.2014 - 09.2017
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Supported needs of 15-20+ residents under long-term care
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Oversaw and maintained patients' rooms, group living areas, and nurse stations
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Educated patients and family members on best home care practices for healing and recovery
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
- Documented patient information and care activities in electronic health record
- Helped patients with self-feeding and assisted feeding, based on individual needs
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
- Facilitated personal hygiene management, feeding and ambulation
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Responded to patient requests for supplies and personal comfort items such as extra blankets
- Helped patients complete range of motion exercises to prevent loss of function during care
- Upheld infection control and prevention policies across different patient-facing areas
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Transported patients between rooms and appointments or testing locations
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals
- Followed directions of licensed nurses to administer medications and treatments
- Supported needs of 50+ residents under long-term care
- Delivered high-quality care to 12 patients in hospital facility
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration
- Supported needs of 25+ residents under long-term care
- Delivered high-quality care to 12 patients in hospital facility
- Delivered high-quality care to 12 patients in hospital facility
- Supported needs of 50+ residents under long-term care
- Supported needs of 50+ residents under long-term care
- Delivered high-quality care to 12 patients in hospital facility
Education
Associate of Science - Nursing
John A Logan College
Carterville05.2025
Skills
- Call Answering and Assistance
- Administrative Support
- Healthcare Platforms
- Medication Administration
- Documenting Vital Signs
- Patient Medical Histories
- Recordkeeping and Maintenance
- Supporting Daily Living Needs
- Monitor IV Fluids
- Assisting Physicians
- Multi-Tasking and Prioritization
- EMR Systems
- Direct Patient Care
Timeline
Licensed Practical Nurse
Heartland Regional Medical Center
02.2023 - Current
Operational Training Specialist
WPS Health Solutions
06.2017 - 07.2021
Service Access Representative/Certified Nursing Assistant
Ferrell Hospital Family Practice
07.2014 - 09.2017
Associate of Science - Nursing
John A Logan College
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