Sara Pruisner

• Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
• Handled confidential documents in an organized fashion according to established protocol.
• Managed office supplies inventory and placed orders when necessary.

* Handled all calls prior to appointments.

* Assisted in research and formularies for insurance coverage.

* Interacted with public, staff and insurance clients

• Composed letters, memos, reports, emails, presentations and other written correspondence as required by manager
• Answered questions from customers regarding products and services offered by the agency
• Updated contact lists regularly when changes occur in employee status or contact information.
• Assisted with the planning of special events.
• Provided administrative support to the department including scheduling meetings and managing calendars.
• Developed and maintained filing systems for confidential documents and records.
• Compiled data from various sources into organized reports for review by management.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Managed incoming calls while providing information or transferring callers to appropriate perso
• Managed database systems containing customer contact information.
• Conducted research on various topics as requested by management.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Scheduled appointments between clients and customers and internal staff members.
• Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
• Greeted visitors and provided general information about the company.
• Proofread content for typo-free emails and documentation.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
• Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
• Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
• Responded to customer issues to provide immediate resolution and improve retention.
• Ensured compliance with all relevant regulations, policies and procedures.
• Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
• Analyzed customer feedback data.
• Implemented campaigns and promotions to help with developing goods and services.

• Analyzed customer data to identify trends, preferences, and opportunities for growth.
• Managed daily operations of sales, including supervision of members.
• Conducted regular meetings with members to review goals and objectives for the quarter and year.
• Participated in negotiations with vendors regarding product purchases or contracts.
• Assisted senior management
• Identified and developed new markets for products or services.
• Trained, coached, and mentored junior sales personnel to ensure success in their roles.
• Maintained accurate records of transactions between customers and company representatives.
• Established relationships with key clients, while maintaining existing customer
• Provided support for customers when needed, answering questions about products and company.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Established new accounts and serviced existing accounts maintaining professional relationships.
• Performed sales consultations and educated clients on products and services.
• Delivered sales presentations focused on offerings and unique advantages over competitors.
• Developed and significantly grew assigned territory using strong engagement and marketing skills.
• Resolved customer complaints regarding sales and service.
• Supported sales team members to drive growth and development.
• Oversaw sales managers in several states.
• Directed and coordinated products, services and sales activities.
• Coached, developed and motivated team to achieve revenue goals.
• Speaker for motivational meetings.

• Participated in meetings with regarding budgetary issues.
• Identified areas of potential savings or revenue enhancement opportunities.
• Conducted cost-benefit analysis for proposed projects and initiatives.
• Performed budget formulation work involving review and preparation of budget estimates and financial plans.
• Monitored compliance with approved budgets throughout the year.
• Performed trend analyses on historical spending data to anticipate future needs.