Sara Pyle
Florissant,CO
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Bartender
Thunder Bird Inn
02.2023 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Cashier Team Lead
Divide Stop & Save
10.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
Night Shift Supervisor
Florissant Mercantile
08.2020 - 02.2023
- Assisted customers with complaints, questions and concerns.
- Trained staff members to perform inventory management, customer service and maintenance.
- Assigned each member of 4 person team with specific daily tasks and responsibilities.
- Observed each team member to carry out duties and provided constructive criticism.
CNA/Home Health Aide Provider
MGA Homecare
08.2019 - 12.2022
- Promoted activities of daily living and assisted when there was an inability for patient to do activities of daily living without assistance.
- Performed meal preparation, serving/feeding procedures, hygiene, positioning, and aspiration precautions, all in an effort to ensure top notch care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Followed directions of licensed nurses to administer medications and treatments.
CNA - Certified Nursing Assistant
Forest Ridge Senior Living
08.2019 - 02.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented patient information and care activities in electronic health record.
Housekeeping
Forest Ridge Senior Living
02.2019 - 07.2019
- Improved housekeeping inspection quality by implementing efficient management protocols and checklists.
- Streamlined housekeeping processes by implementing efficient cleaning schedules and procedures.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Maintained a clean and hygienic environment for patients by performing housekeeping tasks regularly.
Bartender
Thunderbird Inn
05.2016 - 03.2018
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Property Manager
Riverview Apartment Homes
12.2014 - 08.2015
- Set up and explained new membership contracts.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Answered tenants telephone calls promptly and in an appropriate manner.
- Executed in-season pricing strategies, including promotions and markdowns to reach financial targets.
- Determined tenants needs by asking relevant questions and listening actively to the responses.
- Handled all tenant relations issues in a gracious manner and in accordance with company policies.
- Communicated clear expectations and goals to each team member.
Education
Associate of Arts - Foundations of Business
Axia College of University of Phoenix
Phoenix, AZ2012
Skills
- Team Leadership
- POS System Expertise
- Sales Transaction Processing
- Accurate Cash Handling
- Client Relationship Management
- Inventory Oversight
- Time Management
- Opening and Closing Procedures
Timeline
Cashier Team Lead
Divide Stop & Save
10.2023 - 04.2024
Bartender
Thunder Bird Inn
02.2023 - 10.2024
Night Shift Supervisor
Florissant Mercantile
08.2020 - 02.2023
CNA/Home Health Aide Provider
MGA Homecare
08.2019 - 12.2022
CNA - Certified Nursing Assistant
Forest Ridge Senior Living
08.2019 - 02.2020
Housekeeping
Forest Ridge Senior Living
02.2019 - 07.2019
Bartender
Thunderbird Inn
05.2016 - 03.2018
Property Manager
Riverview Apartment Homes
12.2014 - 08.2015
Associate of Arts - Foundations of Business
Axia College of University of Phoenix
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