Sara Ramirez
Azusa,CA
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host/Expo
The Whisper House
05.2023 - 11.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered customer questions about hours, seating and menu information.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Behavior Technician
Positive Behavior Steps
04.2022 - 05.2023
- Implementing and monitoring treatment plans that teach patients coping skills
- Able to make and maintain great rapport with patients and their families
- Collect data and input it into medical system.
- Worked as part of collaborative team to address changing needs of children and families
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts
- Facilitated family meetings to discuss client progress and behavior plans
Education
Bachelor of Arts - Psychology
California State Polytechnic University, Pomona
Pomona, CA05.2024
Skills
- Team Collaboration
- Guest Relations
- Customer Service
- Team Player Mentality
- Organizational Skills
- Conflict Resolution
- Empathy and Understanding
- Detail Oriented
- Professional Appearance
- Problem Solving Abilities
- Positive Attitude
Certification
- California's Food Handler Course Certification - Expires 05/26
- Responsible Beverage Service Training - Expires 05/26
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host/Expo
The Whisper House
05.2023 - 11.2023
Behavior Technician
Positive Behavior Steps
04.2022 - 05.2023
Bachelor of Arts - Psychology
California State Polytechnic University, Pomona
- California's Food Handler Course Certification - Expires 05/26
- Responsible Beverage Service Training - Expires 05/26
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