Sara Reeds
Ludington,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Ophthalmic Technician and Surgical Coordinator
Riemer Eye Center
Ludington, MI
04.2015 - Current
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Coordinated with facilities to set up surgeries for Dr Riemer.
- Educated patients about surgeries and provided treatment plan documentation.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Medical Office Assistant
Spectrum Health Medical Group
Ludington, MI
04.2011 - 04.2015
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Triaged patients in-person and via telephone to help optimize clinical resources.
Medical Office Assistant
Dr Gadzinski Family Practice
Ludington, MI
06.2007 - 04.2011
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Hotel Front Desk Agent
Ramada
Ludington
11.2004 - 04.2011
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Hotel Front Desk Agent
Walt Disney World Resort
Orlando, FL
09.1998 - 06.2004
- Greeted guests at front desk and engaged in conversations while managing check-in process.
- Collected room deposits, fees and payments, and did foreign currency exchange.
- Explained details regarding property to acclimate guests to resort environment.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
Education
Certificate - Medical Office Information Systems
West Shore Community College
Scottville, MI05.2007
Skills
- Patient Relations/Customer Service
- Telephone Triage
- Computer Proficiency
- Medical Terminology Knowledge
- Managing Multiple Tasks
- Calm and Professional Under Pressure
Timeline
Ophthalmic Technician and Surgical Coordinator
Riemer Eye Center
04.2015 - Current
Medical Office Assistant
Spectrum Health Medical Group
04.2011 - 04.2015
Medical Office Assistant
Dr Gadzinski Family Practice
06.2007 - 04.2011
Hotel Front Desk Agent
Ramada
11.2004 - 04.2011
Hotel Front Desk Agent
Walt Disney World Resort
09.1998 - 06.2004
Certificate - Medical Office Information Systems
West Shore Community College