Sara Reeds
Ludington,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Ophthalmic Technician and Surgical Coordinator
Riemer Eye Center
04.2015 - Current
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Coordinated with facilities to set up surgeries for Dr Riemer.
- Educated patients about surgeries and provided treatment plan documentation.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Medical Office Assistant
Spectrum Health Medical Group
04.2011 - 04.2015
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Triaged patients in-person and via telephone to help optimize clinical resources.
Medical Office Assistant
Dr Gadzinski Family Practice
06.2007 - 04.2011
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Hotel Front Desk Agent
Ramada
11.2004 - 04.2011
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Hotel Front Desk Agent
Walt Disney World Resort
09.1998 - 06.2004
- Greeted guests at front desk and engaged in conversations while managing check-in process.
- Collected room deposits, fees and payments, and did foreign currency exchange.
- Explained details regarding property to acclimate guests to resort environment.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
Education
Certificate - Medical Office Information Systems
West Shore Community College
Scottville, MI05.2007
Skills
- Patient Relations/Customer Service
- Telephone Triage
- Computer Proficiency
- Medical Terminology Knowledge
- Managing Multiple Tasks
- Calm and Professional Under Pressure
Timeline
Ophthalmic Technician and Surgical Coordinator
Riemer Eye Center
04.2015 - Current
Medical Office Assistant
Spectrum Health Medical Group
04.2011 - 04.2015
Medical Office Assistant
Dr Gadzinski Family Practice
06.2007 - 04.2011
Hotel Front Desk Agent
Ramada
11.2004 - 04.2011
Hotel Front Desk Agent
Walt Disney World Resort
09.1998 - 06.2004
Certificate - Medical Office Information Systems
West Shore Community College
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