Sara Reid
Germantown,TN
Summary
Goal-oriented individual with demonstrated strengths in customer service, retail selling, communication, and positive social interactions. Will always work to maintain a comfortable and uplifting work environment. Excellent communicator with a strong background in cultivating positive relationships and exceeding goals.
Overview
3
3
years of professional experience
Work History
Trainer Sales Associate
HOTWORX
12.2022 - Current
- Sold retail and memberships
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Engaged in friendly conversation with customer to better uncover individual needs
- Provided positive first impressions to welcome existing, new, and potential customers
- Delivered instructions to members and potential customers on equipment use, focusing on efficiency and safety
Hostess
Skybox Bar & Grill
08.2022 - 10.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Answered customer questions about hours, seating, and menu information
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Before and After School Care Assistant
Evangelical Christian School
08.2020 - 08.2022
- Supervised free play and other activities to keep children safe
- Established positive relationships with parent to collaboratively promote child's wellbeing
- Maintained child-friendly environment by allowing frequent access to outdoor activities
- Helped with creation of age-appropriate activities to keep children positively engaged
- Instructed children in crafts and other activities to promote gross and fine motor skills
- Used positive reinforcement techniques to promote patience and other good behaviors in children
Temperature Scanner
Cresthaven Internal Medicine
06.2020 - 08.2020
- Scanned patients temperatures upon arrival to the office and conducted verbal COVID-19 screening
- Kept clients safe by monitoring environments and behaviors to quickly intervene in concerning situations
- Delivered exceptional customer service to create positive experiences
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Observed positive skills and attributes from personnel to build, improve, and expand skills set
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
Education
The Ivy Institute of Esthetics
Memphis, TN12.2023
High School Diploma -
Houston High School
Germantown, TN05.2022
Skills
- Excellent People Skills
- Retail Selling Skills
- Caring and Responsible
- Excellent Communication Skills
- Positive Reinforcement
- Customer Service
- Flexible
- Maintain Positivity
Timeline
Trainer Sales Associate
HOTWORX
12.2022 - Current
Hostess
Skybox Bar & Grill
08.2022 - 10.2022
Before and After School Care Assistant
Evangelical Christian School
08.2020 - 08.2022
Temperature Scanner
Cresthaven Internal Medicine
06.2020 - 08.2020
The Ivy Institute of Esthetics
High School Diploma -
Houston High School
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