Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sara Rievley

Diamond Bar,California

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Main Entrance Greeter

Disney
Anaheim, CA
09.2023 - Current
  • Greeted and welcomed customers entering the main entrance.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Greeting guests, Answering questions, Resolving potential problems with guest tickets, and managing long lines efficiently
  • Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.

Accounts Receivable

Service Bearing
Diamond Bar, California
04.2020 - Current
  • Posting customer payments by recording cash, checks and credit card transactions.
  • Analyzing customer accounts and generating monthly statements of account activity.
  • Maintaining accurate records of invoices, debits and credits.
  • Processing invoices for payment to vendors according to established procedures.
  • Managing the filing system for all Accounts Payable and Receivable documents such as invoices, purchase orders.

Attractions Cast Member

Disney
Anaheim, CA
04.2018 - 08.2023
  • Delivered exceptional customer service experiences through positive interactions with guests.
  • Monitored ride operations from control booth or other designated area as required per attraction guidelines.
  • Greeted guests and provided information regarding attractions, dining options, and special events.
  • Ensured safety of all guest by monitoring ride queues, enforcing rules, and providing assistance when needed.
  • Provided excellent customer service to guests by answering questions, resolving complaints, and responding to feedback in a timely manner.
  • Monitored patrons and equipment during rides to prevent accidents.

Logistics Coordinator/Accounts Receivable

American Turn-Key
Rancho Cucamonga, CA
10.2017 - 01.2018
  • Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
  • Organized and monitored the shipment of products in accordance with customer requirements.
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Responded quickly to customer inquiries about order status or changes in schedules.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Processed invoices, credit memos, and other documents related to accounts receivable.

Concessions Worker

Legends Hospitality
Anaheim, CA
05.2017 - 01.2018
  • Assisted customers in selecting items, taking orders, and providing recommendations.
  • Cleaned concession area including counters, floors, equipment, and utensils.
  • Provided customer service by greeting patrons, answering questions, and resolving complaints.
  • Operated cash registers to process payments from customers.

Sandwich Artist

Jimmy John's
Norco, CA
03.2017 - 10.2017
  • Greeted customers and provided product knowledge.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Ensured all menu items were prepared in accordance with health and safety standards.

Cleaner

Let It Shine Home Cleaning
Murrieta, CA
01.2015 - 02.2017
  • Cleaned Residents Homes, Offices, Salons and Businesses
  • Communicated with clients to ensure they were getting the best experience and see what their needs and wants are.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.

Education

High School Diploma -

Chaparral High School
Temecula, CA
05-2013

Skills

  • Strong Interpersonal Skills
  • Professional Appearance
  • Effective Problem Solving
  • Stress Tolerance
  • First Aid Training
  • Strong Work Ethic
  • QuickBooks Experience(7 Years)
  • Microsoft Word, Excel, Outlook( 7-10 Years)
  • Organizational Skills
  • Customer Service (10 years)
  • Problem-Solving
  • Team Collaboration
  • Reliability
  • Data Entry
  • Attention to Detail
  • Strong Problem Solving

Certification

  • Certificate in EMS
  • CPR Certified

Timeline

Main Entrance Greeter

Disney
09.2023 - Current

Accounts Receivable

Service Bearing
04.2020 - Current

Attractions Cast Member

Disney
04.2018 - 08.2023

Logistics Coordinator/Accounts Receivable

American Turn-Key
10.2017 - 01.2018

Concessions Worker

Legends Hospitality
05.2017 - 01.2018

Sandwich Artist

Jimmy John's
03.2017 - 10.2017

Cleaner

Let It Shine Home Cleaning
01.2015 - 02.2017

High School Diploma -

Chaparral High School

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Sara Rievley