Sara Robertson Pitonyak
Little Rock,AR
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Little Rock Family Practice
Little Rock, AR
05.2012 - 08.2016
- Explained treatment procedures and physicians' instructions.
- Contacted medical facilities to schedule patients for admission.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Changed dressings on wounds to prevent infection and check for healing.
- Provided instruction to patients on medication usage and treatment plans.
- Assisted physicians in exams, treatments, and procedures.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Ensured all medical equipment was functioning properly prior to use.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Adhered to HIPAA regulations while handling confidential patient information.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Educated patients about medications, procedures and physician's instructions.
- Maintained clinical records according to HIPAA regulations.
- Prepared treatment rooms for patient examinations.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Documented notes during patient visits.
- Recorded vital signs and medical history for 40 plus patients each shift.
- Assisted back office patient processes to reduce office wait times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Positioned patients properly during examination or treatment for comfort and safety.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Education
Eastern College of Health Vocations
Little Rock, ARSkills
- Medical Records Management
- Privacy and Confidentiality
- Vital Sign Monitoring
- Patient Assessments
- Medical Terminology
- Clinical Applications
- Inventory Management
- Phlebotomy
- Procedure Assistance
- HIPAA Compliance
- Patient Flow Management
- Data Entry
- Equipment Sterilization
- Sterile Technique
- Wound Care and Irrigation
- Quick Problem Solver
- EKG Set up and Monitoring
- Communicating With Patient Families
- Valid AR Driver's License
- Documentation Expert
- Stocking Supplies
- Compassionate
- Understands Medical Procedures
- Professional Bedside Manner
Affiliations
- owner of a small t shirt shop
- mother to 2 children
- avid reader
- enjoys traveling
Certification
- registration license 2013
- CPR certified 2024
References
References available upon request.
Timeline
Registered Medical Assistant
Little Rock Family Practice
05.2012 - 08.2016
Eastern College of Health Vocations
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