Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Practice Manager
Island Doctos Of Ocala
11.2021 - Current
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Ordered all office supplies and kept check on inventory levels.
Developed close working relationships with front office and back office staff.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Discussed medical histories with patients in effort to provide most effective medical advice.
Ordered all pharmacy supplies and kept check on inventory levels.
Office Manager
La Familia Health Clinic
05.2018 - 10.2021
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Managed office operations while scheduling appointments for department managers.
Established team priorities, maintained schedules and monitored performance.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Medical Receptionist
Holy Name Pulmonary Associates
08.2014 - 06.2018
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for patients.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Greeted visitors and initiated triage processes for clients to streamline patient flow.