Summary
Overview
Work History
Education
Skills
Timeline
Manager

Sara Rubin

Marana,AZ

Summary

Years of marketing, leadership, and medical training have led to this point. Having these skills and being able to communicate with anyone makes me an ideal Liaison. I have developed relationships and contacts in a variety of care homes and facilities, over 1200. In addition to doctors and specialists who work with our older generations, DDD homes, and even school-age children. In addition to being organized and motivated, I understand what it takes to be the face of the company.

Overview

14
14
years of professional experience

Work History

Community Relationship Liaison

One Source Mobile Healthcare
09.2023 - Current

    I have several hats within the company.

    • Main responsibility being marketing and keeping relations with our 1200 facilities we service. My territory is all of greater Phoenix area, Casa Grande, Tucson and down to Green Valley. I am in the process of bringing ion boarding a new CRM and hiring a marketing team. While continually refining their marketing strategies and business image. I attended marketing events to promote our services and organized presentations for our independent living facilities.
    • Along with this I work as a Clinical services assistant when needed to our Podiatry team or Optometry team, assisting during exams, charting notes and marketing our full services while in facilities.
    • I have also been brought into interviewing hiring and training of new CSA team members and along with the new marketing team. Revamping our training process and manuals.
    • Evaluated customer needs and feedback to drive product and service improvements.
    • Facilitated meetings and conferences between various parties, enabling better collaboration and efficient decision-making.
    • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
    • Helped meet changing demands by recommending improvements to business systems or procedures.

Loan Assistant

Small business administration
07.2020 - 03.2021
  • Processing emergency loans for Pandemic relief
  • I worked for initial processing, reconsiderations, denials and duplicate/hold review
  • Collecting necessary documents, calling applicants and reviewing documents for validity
  • Programs used DCMS 2.0, Rocket mortgage Rapid system, Dynamics 365, along with excel, outlook and word.

Customer Service

Globe life
03.2019 - 01.2020
  • Taking customers calls- taking payments, answering account questions, closing accounts and directing calls to correct departments
  • In life insurance everything is done in writing so while in calls letters had to be composed to be sent out to customers.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Position was dissolved due to COVID

Floor Supervisor and SME

C3 Frontier contract at Foothills mall
01.2015 - 02.2019
  • Headcount around 100 agents more or less at one time
  • Walk the floor addressing agent's questions regarding Frontier accounts ie; billing, service issues, sales or any other questions that arose
  • Basically, helping when they were stuck on an issue
  • Maintaining the most up to date product and company knowledge by staying up on latest training and company materials
  • Make sure that compliance is being followed on the floor by agents, reporting any issues to the appropriate supervisors.

Freelance- Brand Ambassador/Team Lead

GTEvent
01.2012 - 01.2015
  • I worked as a team lead in charge of running events and promotions
  • Receiving and transporting equipment or swag
  • On occasion getting rental vehicles or hotel rooms, sending in reports and maintaining communication with company and client.
  • Educating the crowd about whatever product or service I was promoting

Freelance- Brand Ambassador/Team Lead

24seven
01.2012 - 01.2015
  • I worked as a team lead in charge of running events and promotions
  • Receiving and transporting equipment or swag
  • On occasion getting rental vehicles or hotel rooms, sending in reports and maintaining communication with company and client.
  • Promoting and educating the crowd on whatever product or service I was promoting.

Retail Merchandiser and Sales

Advantage Sales and Marketing
01.2013 - 02.2014
  • Had a territory of 241 stores throughout Arizona that I went to and tracked our clients' products in through a handheld unit
  • Tried to sell in products or update contracts
  • Submitted all paperwork online to company which was out of state
  • I worked with no supervision, so I had manage my time
  • They trusted me with a company credit card and hotel card.

Shift Supervisor/Barista

Starbucks
10.2009 - 02.2011
  • Key holder
  • I was in charge of the shift I worked this included opening the store, counting cash drawers, logging temps and ensuring quality control
  • Taking care of customers at the counter and drive thru
  • Making drinks
  • Handled customer and employee complaints.

Education

Diploma -

Canyon Del Oro High School
Tucson, AZ

Certified Laser Technician - Medical Lasers

Allure Medical
Tucson, AZ
09.2023

Certified Nursing Assistant -

Dependable Nurses
Tucson, AZ

Associate of Science - Fire Science, EMT, Fire Fighter 1 And 2

Pima Community College
Tucson, AZ

Online Certifications - Marketing And Sales

Advantage Sales And Marketing
Remote

Skills

  • Project Planning
  • Solutions Development
  • Goal Setting
  • Influencing skills
  • Logistics Coordination
  • Mediation skills
  • Representative experience
  • Interpersonal abilities
  • Assertiveness
  • Policies and procedures implementation
  • Issue Resolution
  • Community Outreach
  • Problem Resolution
  • Friendly, Positive Attitude

Timeline

Community Relationship Liaison

One Source Mobile Healthcare
09.2023 - Current

Loan Assistant

Small business administration
07.2020 - 03.2021

Customer Service

Globe life
03.2019 - 01.2020

Floor Supervisor and SME

C3 Frontier contract at Foothills mall
01.2015 - 02.2019

Retail Merchandiser and Sales

Advantage Sales and Marketing
01.2013 - 02.2014

Freelance- Brand Ambassador/Team Lead

GTEvent
01.2012 - 01.2015

Freelance- Brand Ambassador/Team Lead

24seven
01.2012 - 01.2015

Shift Supervisor/Barista

Starbucks
10.2009 - 02.2011

Diploma -

Canyon Del Oro High School

Certified Laser Technician - Medical Lasers

Allure Medical

Certified Nursing Assistant -

Dependable Nurses

Associate of Science - Fire Science, EMT, Fire Fighter 1 And 2

Pima Community College

Online Certifications - Marketing And Sales

Advantage Sales And Marketing
Sara Rubin