Summary
Overview
Work History
Education
Skills
Timeline
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Sara Rushing

Oklahoma City,United States

Summary

Experienced Human Resources professional with a strong foundation built through managing HR functions in small business environments. Skilled in supporting employees, ensuring compliance, and developing efficient HR practices. Proficient in payroll preparation and maintaining accurate employee records. Known for a practical, people-first approach and the ability to adapt quickly to changing business needs.

Overview

13
13
years of professional experience

Work History

Taproom Manager

American Solera
10.2022 - Current
  • Managed all aspects of HR operations for front-of-house staff, including recruitment, onboarding, training, scheduling, payroll, and performance evaluations.
  • Developed and implemented new processes and procedures to streamline operations.
  • Conducted regular financial analysis to measure performance against strategic goals, identifying areas for cost savings and revenue growth.
  • Delivered superior delegation and leadership to team to boost performance and help team members achieve performance targets.
  • Promoted a positive work culture among employees through open communication channels and team-building initiatives.

Lead Bartender

Roughtail Brewing Company
08.2021 - 10.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and managing inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.

Front Desk Receptionist

Wedgewood Pet Clinic
08.2020 - 08.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in and check-out processes.
  • Managed master calendar and scheduled appointments for multiple providers, while maintaining accurate patient records through efficient data entry and filing protocols.
  • Triaged incoming patients to determine treatment needs and urgency of care.


Personal Shopper

Shipt
02.2020 - 04.2020
  • Maintained high customer satisfaction by efficiently completing orders with thoughtful substitutions and ensuring freshness through proper storage until delivery.

Director of Operations

Roxy's Ice Cream Social
08.2018 - 02.2020
  • Mentored and coached a team of 60 employees, cultivating a collaborative and high-performing work environment.
  • Recruited, hired, and trained personnel, working to establish key internal functions and outline scope of positions for growing organization.
  • Directed daily operations across multiple departments, ensuring smooth coordination, efficient task execution, and strategic use of budgeted resources.
  • Analyzed business operations to develop and execute long-term goals and objectives, driving organizational growth and productivity.

Contract Specialist

Tinker Air Force Base
05.2012 - 08.2018
  • Created, finalized, and administered contracts for telecommunications, engineering & installation services, and aircraft supplies customers.
  • Ensured timely fulfillment of contractual obligations and minimized risk by proactively monitoring progress and addressing potential issues.
  • Performed in-depth market research, identified optimal acquisition strategies, and prepared contracts for approval.
  • Liaised with outside organizations and financial management analysts to negotiate contract details.
  • Implemented all critical information into agency's database and maintained strict confidentiality to keep information secure.

Education

Master of Human Relations -

University of Oklahoma
Norman, OK
05.2017

BBA - Management

University of Central Oklahoma
Edmond, OK
05.2014

Skills

  • Talent acquisition
  • Staff training/development
  • HR policies implementation
  • Payroll preparation
  • Scheduling coordination
  • Issue and complaint resolution
  • Employee onboarding and offboarding
  • Personnel and records management

Timeline

Taproom Manager

American Solera
10.2022 - Current

Lead Bartender

Roughtail Brewing Company
08.2021 - 10.2022

Front Desk Receptionist

Wedgewood Pet Clinic
08.2020 - 08.2021

Personal Shopper

Shipt
02.2020 - 04.2020

Director of Operations

Roxy's Ice Cream Social
08.2018 - 02.2020

Contract Specialist

Tinker Air Force Base
05.2012 - 08.2018

Master of Human Relations -

University of Oklahoma

BBA - Management

University of Central Oklahoma

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