Sara Sadik
Bronx,NY
Summary
Fast learning, detail oriented professional offering unique blend of interpersonal skills and proactive attitude, eager to learn and grow in healthcare environment. Offering understanding of medical terminology and healthcare systems, coupled with strong communication and organizational abilities. Seeking to transition into a role leveraging these transferable skills to drive success in diverse settings.
Overview
3
3
years of professional experience
Work History
Lead Medical Receptionist
Morledge Medical
12.2024 - Current
- Managed patient check-in process, ensuring efficiency and accuracy.
- Coordinated appointment scheduling using electronic medical record systems.
- Assisted in maintaining patient confidentiality and compliance with HIPAA regulations.
- Processed insurance verification and billing information to facilitate smoother transactions.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Communicated effectively with patients regarding billing inquiries and insurance verification.
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Obtained prior authorizations from insurance providers such as EviCore, RadMD, Carelon, UMR, Availity, etc.
Pharmacy Technician
CVS Pharmacy Health
08.2023 - 12.2024
- Assisted pharmacists in preparing and dispensing medications with precision and adherence to safety protocols.
- Managed inventory levels, ensuring timely restocking of medications and supplies for optimal pharmacy operations.
- Processed prescription orders accurately using pharmacy management software to maintain workflow efficiency.
- Collaborated with healthcare professionals to address medication-related inquiries and resolve patient issues promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
HIM Associate
Montefiore Hospital
07.2022 - 11.2024
- Coordinated patient scheduling to optimize departmental workflow and enhance patient access to services.
- Assisted in maintaining accurate medical records through diligent data entry and quality assurance checks.
- Managed patient health records ensuring compliance with regulations and standards.
- Processed medical documentation using electronic health record (EHR) systems for accuracy and accessibility.
- Engaged in regular performance reviews, providing constructive feedback to improve team dynamics and productivity.
- Conducted audits of medical records to verify completeness and resolve discrepancies efficiently.
- Analyzed customer data to identify trends and anticipate customer needs.
Education
Bachelor of Science - Dietetics & Health Services
Lehman College
Bronx, NY05-2024
Skills
- Insurance verification
- Medical billing
- Attention to detail
- Problem-solving
- Multitasking
- Collaboration and teamwork
- Adaptability and flexibility
- Electronic medical records
- HIPAA guidelines
- EMR / EHR
- Billing support
- Medical terminology
- Workflow optimization
- Referral verification
- Account management
- Letter preparation
Timeline
Lead Medical Receptionist
Morledge Medical
12.2024 - Current
Pharmacy Technician
CVS Pharmacy Health
08.2023 - 12.2024
HIM Associate
Montefiore Hospital
07.2022 - 11.2024
Bachelor of Science - Dietetics & Health Services
Lehman College