Dynamic and results-driven professional with extensive experience at Amazon, excelling in inventory management and team collaboration. Proven ability to enhance operational efficiency and maintain high standards of customer service. Adept at problem-solving and quick learning, consistently achieving productivity goals in fast-paced environments. Proficient in Microsoft Office Suite and effective in written communication.
Overview
19
19
years of professional experience
Work History
Fulfillment Associate
Amazon
Henderson, NV
08.2020 - Current
Maintain accurate inventory levels through regular counts and system updates.
Collaborate with team members to meet daily productivity goals in a fast-paced environment.
Adhere to safety protocols to ensure a secure working atmosphere for all associates.
Utilize scanning technology to track items and streamline order fulfillment processes
Keep assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Inspect incoming materials for quality assurance purposes.
Head Cashier
Sprouts Farmers Market
Las Vegas, NV
05.2014 - 08.2020
Operated front end equipment, register, calculator, scanner.
Provided an exceptional client experience to all guests throughout the store.
Maintained cleanliness of workstation
Trained and shadowed new cashiers.
Assisted cashiers and curtsey clerks with day-to-day tasks and operations.
Conducted cashier audits and change orders
Balanced registers at closing and documented discrepancies.
Merchandiser/Cashier
Finders Keepers Thrift Store
07.2012 - 03.2014
Determines call schedule by reviewing priorities with supervisor, discussing special instructions, product promotions, new products, and price changes.
Maintains customer relationships by visiting with store managers and employees, answering their questions; responding to special requests, describing product features.
Maintains store shelves by observing displays of company products, removing damaged products, organizing store shelves, providing optimum display of products.
Maintains inventory by restocking shelves with product from inventory, observing inventory levels prompting store management to reorder when levels appear low.
Take payment in exchange of items sold, enter transactions in the cash register and provide customers with the total, process exchanges and refunds.
Service Department Cashier
Irvine BMW
02.2011 - 06.2012
Inspect every service repair order and/or parts invoice for proper completion and accuracy.
Collect the total retail charges from the customer in cash, check or authorized charge account, provide the customer with the proper change and/or receipt.
Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle.
Balanced drawer and maintained daily report of transactions.
File repair orders as directed by the service department manager.
Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available.
Head Cashier/Merchandise Stock Associate
Jo-Ann Fabrics and Crafts
01.2007 - 02.2011
Scan all products received by customer, receive payment by cash, check or credit card.
Provide exceptional customer service to all guests throughout the store.
Assisted with training of new associates.
Set up merchandise displays, maintain cleanliness of aisles
Re-stock shelves and maintained inventory level.
Education
AA - Liberal Arts
Santiago Canyon College
05.2010
Skills
Interpersonal skills
Inventory management
Team collaboration
Self-motivation
Problem analysis
Solution development
Situational assessment
Decision making
Quick learning
Self-direction
Stress management
Written communication
Verbal communication
Task organization
Time management
Computer proficiency
Software adaptation
Microsoft Office Suite
Problem solving
Issue resolution
References
Megan Crawford, Whole Foods Market, 702.482.6056
Jeff Chandler, Manager, Sprouts Farmer’s Market, 635 S. Green Valley Pkwy, Henderson, NV, 89052, 702.426.9151
Bonnie Murphy, Head Cashier, Sprouts Farmers Market, 702.423.0127