Accounting and bookkeeping professional with proven time management and customer service expertise. Skilled in student support and heightening guest experiences through effective communication and technical troubleshooting.
Overview
3
3
years of professional experience
Work History
Academic Peer Tutor
Alfred State College
Alfred, NY
10.2025 - Current
Assisted students with coursework and study strategies in accounting.
Provided feedback on assignments to help students improve their understanding.
Supported students in developing time management skills.
Utilized various teaching methods, such as games and simulations, to engage learning.
Adapted lessons based on individual student needs or interests.
Guest Experience Team Member
Buffalo Bills Highmark Stadium
Buffalo, New York
09.2025 - Current
Monitored guest flow during events to ensure smooth operations.
Educated guests on stadium amenities and services.
Greeted guests in a friendly and professional manner.
Utilized software for ticket scanning and processing.
Troubleshot software issues.
Game Operator
Seabreeze Amusement Park
Rochester, New York
06.2023 - Current
Monitored game equipment for functionality and safety compliance.
Assisted guests with gameplay instructions and answered questions.
Maintained a clean area throughout shifts.
Collaborated with team members to enhance guest experiences.
Managed cash handling accurately and efficiently.
Resolved customer complaints effectively.
Theater Technician
West Irondequoit Central School District
Rochester, New York
09.2024 - 06.2025
Operated stage machinery during performances and rehearsals.
Collaborated with directors to execute production designs effectively.
Troubleshot technical issues quickly during live performances.
Operated and programmed a computerized light board to control dimmers, color changers, and other stage effects.