Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic
SARA SCHWERTMAN

SARA SCHWERTMAN

Cincinnati,OH

Summary

Organized Healthcare Administrative professional with 10+ years of progressive experience, with proven ability to adapt to ever changing dynamics in healthcare, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical jargon coupled with deep knowledge of hospital policies and operations. Seasoned specialist committed to delivering excellent customer service in hospital setting.

Overview

13
13
years of professional experience

Work History

Health Unit Coordinator

UCMC Medical Center
07.2023 - Current
  • Works effectively with the team/work group to accomplish daily team/unit tasks: working proactively to achieve the team/unit goals and facilitate group cohesiveness.
  • Supports the patient care environment by communicating clearly, courteously and effectively, verbal and through written and computer documentation, while maintaining confidentiality of information.
  • Keeps the Admitting office informed of patient activity on the unit through the Hospital information system.
  • Communicates with the Environmental and Nutritional Services to ensure appropriate activities occur.
  • Contact IS&T Help Desk when computer workstations on other devices require repair or malfunction.
  • Answers the call light and approximately 50 incoming calls per shift, with UCMC standard timeframes and courteously transmits information to the appropriate recipients.
  • Able to multitask during periods of high-activity or high-stress.
  • Acting as a receptionist, maintaining a positive attitude to greet and assist patients, visitors, physicians, and staff from all hospital departments.
  • Ensures patient information is handled according to HIPAA.
  • Assembles the patient chart with appropriate forms according to policy, providing additional forms as necessary.
  • Prepares charts for patients scheduled for the operating room, special studies/therapies, transfer or discharge.
  • Dispositions patients through appropriate computer systems to promptly process admissions, discharges, deaths and transfers.
  • Process discharges, assuring that all of the patient's records is sent to the Medical Records department.
  • Completes annual competencies as required by the organization.
  • Enters work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.

Unit Secretary

Gateway Rehabilitation Hospital
05.2015 - 04.2023
  • Maintained and updated accurate hospital census.
  • Prepared and maintained each patient's medical record upon admission.
  • Managed incoming calls and directed to appropriate department.
  • Scheduled out of facility appointments and transportation for specialty providers and procedures; CT, MRI Barium Swallow tests and Ultrasounds
  • Scheduled hospital follow up appointments for patients with PCP, Specialists and other providers.
  • Coordinated patient schedules with Physical Therapy and Case Management departments.
  • Contacted physicians for in hospital consultations and maintain records of consults
  • Completed required record audits and reconcile outstanding charges for billing department
  • Obtained and sorted records and reports from outside hospitals and facilities.
  • Prepared patient paperwork for discharge
  • Assisted physicians and nursing staff with flow of information, documentation, records, order requests and supply requests.
  • Trained 8+ Unit Secretaries and created and maintained SOP for the position.
  • Contacted and request 911 services when code blue called.
  • Answered call lights and direct patient needs to appropriate staff
  • Printed lab, radiology, H&P, ER and Progress notes for House Physician
  • Entered lab and radiology orders into EMR.
  • Ordered daily lab draws on requisition form.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Monitored inventory levels and advised management of need for replenishment.
  • Performed various administrative tasks such as filing, copying and faxing documents.
  • Transcribed doctors' medication orders, lab test requests, and care plans.

Medical Records Clerk

Beacon Orthopaedics and Sports Medicine
05.2012 - 05.2015
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Processed approximately 30 records requests per day from patients and facilities in a timely manner.
  • Burned radiology images onto CD for patients.
  • Filed and scanned records into patient's charts.
  • Pulled charts for next day patient appointments
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Maintained patient confidence by keeping patient records information confidential.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Prepared charts for year end move to off-site storage in compliance with security regulations.

Education

High School Diploma -

St. Ursula Academy
Cincinnati, OH

Associate of Applied Science - Medical Administrative Assistant

Cincinnati State Technical And Community College
Cincinnati, OH
01.2012

Skills

  • Chart assembly
  • Multidisciplinary team collaboration
  • Records management
  • Workflow coordination
  • Interdepartmental coordination
  • Stress management techniques
  • EMR updating
  • Medical records management
  • Department collaboration
  • HIPAA compliance
  • Medical terminology proficiency
  • Patient registration
  • Case management

Skills

Working effectively with the team/work group to accomplish daily team/unit tasks., Supports the patient care environment by communicating clearly, courteously and effectively., Provides clerical/non-clinical support for the provision with patient services under the supervision of the nursing management.

Timeline

Health Unit Coordinator

UCMC Medical Center
07.2023 - Current

Unit Secretary

Gateway Rehabilitation Hospital
05.2015 - 04.2023

Medical Records Clerk

Beacon Orthopaedics and Sports Medicine
05.2012 - 05.2015

High School Diploma -

St. Ursula Academy

Associate of Applied Science - Medical Administrative Assistant

Cincinnati State Technical And Community College
SARA SCHWERTMAN
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