Sara Shanahan

Manage a small but successful online resell shop on Poshmark and Ebay platforms over the past 4 years.

• Retail chain specializing in a wide range of consumer goods.
• Oversaw diverse store sections and two separate locations during tenure from 1990 to 1997.
• Collaborated with A-Team to prepare new locations for grand openings.
• Oversaw store management duties at four different locations over a 22-year period.
• Oversaw comprehensive business operations as General Manager from September 2019 to October 2020.
• Managed a wide range of tasks effectively.
• Led store operations under General Manager, overseeing 20-55 associates.
• Collaborated with GM, DDOS, and RDOS to build teams.
• Encourage team to reach target outcomes.
• Understand and Execute Company Policies
• Customer Service
• Keyholder
• Scheduling
• Set promotions and Sales for Marketing
• Partnership with District Director and Regional Directors
• Merchandise and Operations Management
• Inventory Controls
• Recruit, hire and train new associates
• Partner with corp HR when needed for Disciplinary Actions with associates
• Prepare stores for corp visits
• Close and relocate stores (3 stores)
• Complete markdowns directed by corp
• Prepare payroll for location so corp could process
• Coach and train associates in procedures/policies.
• Cash management for entire store
• Manage store budgets
• Receive in weekly merchandise shipments on trucks
• Work with store Loss Prevention Specialists to manage Shrink/Loss
• Guide team through annual physical inventories
• Achieve positive sales results (4M-9M)
• Credit card acquisitions- goal focused (year end 2019 achieved #16 in chain)
• Managed daily preparation and shipping of customer orders, totaling hundreds per day for a year.
• Oversaw building operations and maintenance tasks.
• Prepare store and work through store closing Aug 2020-Oct 2020 (finished #3 in fixture liquidation sales)
• Company closed all 281 stores due to bankruptcy