Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Sara Sharkey

Belleville

Summary

Over 10 years of Customer Service experience. At TransForce, I was promoted from Customer Service Representative to Recruiter within 2 months. At Autokiniton, I was offered a 1 year contract as the Corporate Purchasing Coordinator after working as the Front Desk Receptionist for 2 weeks at their headquarters. During my 1 year at contract at Autokiniton, I have mastered all Microsoft applications.

Overview

9
9
years of professional experience

Work History

Talent Acquisition Specialist

Senture LLC
05.2024 - Current
  • Implemented applicant tracking system to streamline recruitment process, improving organization of candidate data.
  • Developed strong candidate pipelines by utilizing multiple sourcing strategies, including social media, job boards, and networking events.
  • Conducted thorough interviews and assessments to identify top talent for various positions.
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Conducted telephone and virtual interviews to assess candidate experience and qualifications.

Purchasing Coordinator

Autokiniton
09.2022 - 10.2023
  • Maintained complete documentation and records of all purchasing activities for MRO and Production.
  • Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
  • Created purchase orders and had each signed by production managers.
  • Implemented a centralized purchasing system that improved tracking of spending patterns and facilitated better budget management.

• Created monthly PowerPoint for Team meeting.

Recruiter

TransForce
11.2021 - 07.2022
  • Promoted from Customer Service Representative to Recruiter in 3 months
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Operated and maintained applicant tracking and candidate management systems.

Front Desk Receptionist

Premier Staff Services
05.2021 - 11.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Residential House Cleaner

Self Employed Services
09.2020 - 04.2021
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
  • Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
  • Maintained clean and orderly environment and kept cleaning equipment in excellent condition.

Bartender & Server

Roundhouse BBQ
09.2019 - 08.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Summertime Bartender

Smugglers Run
04.2019 - 08.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Shift lead

Savannahs Southern Style Steakhouse
11.2015 - 03.2019
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Enforced company policies and regulations with employees.
  • Completed cash and credit card transactions accurately using POS software.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Coordinated schedules and timelines for events.
  • Performed event coordination for larger parties and gatherings.
  • Performed face-to-face meetings to finalize contract for services and event details.

Education

High School Diploma -

Southgate Anderson High School
05.2010

Skills

  • 60 WPM
  • 8,400 KPH
  • Applicant tracking systems
  • Data-driven decision making
  • Onboarding processes
  • Candidate sourcing
  • Information protection
  • Drug testing
  • Documentation and recordkeeping
  • Remote conferencing and communication
  • Report preparation
  • Decision-making
  • Analytical and critical thinking
  • Microsoft office
  • Data analysis
  • Pre-employment screening
  • In-person and telephone interviewing
  • Recruitment and hiring
  • Food preparation
  • Cleaning and sanitizing
  • Supply restocking
  • Upselling strategies
  • Housekeeping
  • Event planning
  • Event preparation
  • Reservation management
  • Health code compliance
  • Wine pairing expertise
  • Menu planning expertise
  • Food safety
  • Item recommendation
  • Safe alcohol service
  • Prep work
  • Customer service
  • Time management
  • Problem-solving
  • Multitasking
  • Problem-solving skills
  • Cash handling
  • Organizational skills
  • Multitasking Abilities
  • Attention to detail
  • Task prioritization
  • Payment processing
  • Phone and email etiquette
  • POS system operation
  • Active listening
  • Reservations
  • Office organization
  • Data entry
  • Administrative skills
  • Reliability
  • Teamwork
  • New hire onboarding
  • New hire orientation
  • Data confidentiality
  • Front desk management

Timeline

Talent Acquisition Specialist

Senture LLC
05.2024 - Current

Purchasing Coordinator

Autokiniton
09.2022 - 10.2023

Recruiter

TransForce
11.2021 - 07.2022

Front Desk Receptionist

Premier Staff Services
05.2021 - 11.2021

Residential House Cleaner

Self Employed Services
09.2020 - 04.2021

Bartender & Server

Roundhouse BBQ
09.2019 - 08.2020

Summertime Bartender

Smugglers Run
04.2019 - 08.2019

Shift lead

Savannahs Southern Style Steakhouse
11.2015 - 03.2019

High School Diploma -

Southgate Anderson High School
Sara Sharkey