Over 10 years of Customer Service experience. At TransForce, I was promoted from Customer Service Representative to Recruiter within 2 months. At Autokiniton, I was offered a 1 year contract as the Corporate Purchasing Coordinator after working as the Front Desk Receptionist for 2 weeks at their headquarters. During my 1 year at contract at Autokiniton, I have mastered all Microsoft applications.
Overview
9
9
years of professional experience
Work History
Talent Acquisition Specialist
Senture LLC
05.2024 - Current
Implemented applicant tracking system to streamline recruitment process, improving organization of candidate data.
Developed strong candidate pipelines by utilizing multiple sourcing strategies, including social media, job boards, and networking events.
Conducted thorough interviews and assessments to identify top talent for various positions.
Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
Collaborated with hiring managers to determine job requirements and understand departmental needs.
Conducted telephone and virtual interviews to assess candidate experience and qualifications.
Purchasing Coordinator
Autokiniton
09.2022 - 10.2023
Maintained complete documentation and records of all purchasing activities for MRO and Production.
Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
Created purchase orders and had each signed by production managers.
Implemented a centralized purchasing system that improved tracking of spending patterns and facilitated better budget management.
• Created monthly PowerPoint for Team meeting.
Recruiter
TransForce
11.2021 - 07.2022
Promoted from Customer Service Representative to Recruiter in 3 months
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Coordinated schedules to arrange management interviews with applicants.
Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Studied job descriptions and qualifications to determine applicant requirements.
Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
Operated and maintained applicant tracking and candidate management systems.
Front Desk Receptionist
Premier Staff Services
05.2021 - 11.2021
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Residential House Cleaner
Self Employed Services
09.2020 - 04.2021
Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
Bartender & Server
Roundhouse BBQ
09.2019 - 08.2020
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bussed and reset tables to keep dining room and work areas clean.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Summertime Bartender
Smugglers Run
04.2019 - 08.2019
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Shift lead
Savannahs Southern Style Steakhouse
11.2015 - 03.2019
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Trained and mentored new employees to maximize team performance.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Kept employees operating productively and working on task to meet business and customer needs.
Trained new employees on company policies, procedures, and best practices for optimal performance.
Enforced company policies and regulations with employees.
Completed cash and credit card transactions accurately using POS software.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Coordinated schedules and timelines for events.
Performed event coordination for larger parties and gatherings.
Performed face-to-face meetings to finalize contract for services and event details.