Sara Sherrill
Newton,NC
Summary
Dynamic professional with experience at Rock Barn Golf & Spa, excelling in team coordination and customer service. Proven ability to enhance guest satisfaction through personalized attention and effective communication. Skilled in medication administration and documentation accuracy, ensuring compliance with safety protocols in fast-paced environments. Committed to fostering positive relationships and delivering exceptional care.
Overview
10
10
years of professional experience
Work History
Server/Spa Attendant
Rock Barn Golf & Spa
04.2022 - 07.2024
- Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Medication Aide
Carillion Assisted Living
01.2015 - 07.2020
- Administered medications accurately to residents, ensuring compliance with safety protocols and care plans.
- Monitored residents' health conditions, promptly reporting changes to nursing staff for timely interventions.
- Educated residents and families on medication regimens, enhancing understanding and adherence to prescribed treatments.
- Assisted in maintaining accurate medication records, improving documentation accuracy and reducing discrepancies.
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Trained new staff on medication administration procedures and safety protocols.
Education
Current Radiography Student - Radiography
CVCC
Hickory, NC05-2026
Certificate - Certified Nursing Assistant
CVCC
Hickory08-2011
High School Diploma -
Bandys High School
Catawba, NC06-2010
Skills
- Team coordination
- Patient observation
- Attention to detail
- Vital signs monitoring
- HIPAA compliance
- Verbal and written communication
- Prescription verification
- Documentation accuracy
- Medication administration
- Infection control
- Administering medications
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- High volume dining
- Positive and professional
Accomplishments
Dean's list
Honor's society
Timeline
Server/Spa Attendant
Rock Barn Golf & Spa
04.2022 - 07.2024
Medication Aide
Carillion Assisted Living
01.2015 - 07.2020
Current Radiography Student - Radiography
CVCC
Certificate - Certified Nursing Assistant
CVCC
High School Diploma -
Bandys High School
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