Sara Shreve
Summary
Scheduler with over 24 years of internal and external customer service experience.
Seeking to obtain a position especially in a people-oriented organization where there is a need to assure broad cooperative effort through the use of direct communication and strong administrative skills to achieve company goals. I am seeking a role in a fast paced environment, which requires attention to detail and strong analytical and communication skills.
Overview
2
2
years of professional experience
Work History
Scheduler Gas Distribution
Consumers Energy
11.2021 - Current
- Coordinate 3rd party with contractors and abide by schedule adherence.
- Generated orders
- Enter Miss Dig
- Proficient in Microsoft Office- Excel, Word, Outlook.
- Proficient in SAP, SIMS, Service Suite (dispatching orders), Power BI reports, ARCOS entry, ESRI, 3rd Party Requesting app, iSchedule
- Proficient in construction/ design prints
- Coordinate and communicate between customers, OM&C employees, 3rd party contractors.
- Optimized organizational processes by effectively managing crew schedules while adhering to the shift in company priority.
- Followed detailed directions from management to complete a first class schedule.
- Completed daily tracking for team lead and management review.
- Trained employees on scheduling policies and procedures.
- Proofread and edited documents for accuracy and grammar.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Planned and coordinated logistics and 3rd party contractors for all jobs with a 16 crew head quarter.
DORT FEDERAL CREDIT UNION MEMBER SERVICE REPRESENTATIVE
DORT FEDERAL CREDIT UNION
- Maintain high quality relationships in a deliberate and caring way
- Assist members with financial needs such as; opening accounts, loan intake and closing, assist in product selection with direct support professionalism and discretion
- Provide reliable, respectful, compassionate service to our diverse members while maintaining professionalism striving to be their primary financial institution
- Maintain Bank Secrecy Act, Medallion Certification, Notary Public Certification
- Following policies and procedures while keeping up to date on all trainings and certifications
- Cross sell of products and services to members that best fit their needs
- Ensure professional and productive communication and planning with outreach programs within the Community
- Active member of the Employee Event Committee that participated in regular meetings with management, outside vendors and employees to assure broad cooperative efforts.
SIRONA HEALTH AND WELLNESS SOLE OWNER/OPERATOR, BIRTH DOULA, CHILDBIRTH EDUCATOR
SIRONA HEALTH AND WELLNESS
- 20 years of technical medical scheduling to ensure accurate first-time appointment resolution for patients and clients
- Ability to delegate necessary workload while empowering employees to make decisions that benefited our patients and the business with a high-quality balance
- Accounts receivable and payable
- Plan, direct, monitor day-to-day operations while dealing with multiple priorities and time constraints
- Interview, counsel, instruct, discipline, and evaluate employees
- Improved personnel through individual counseling and developed employee strengths to assure higher level of professionalism and increase team morale
- Pregnancy, labor, and postpartum support for family, especially mothers
- Market for new clients and continued growth
- Facilitate independent contractors for rental space
- Monitor, prioritize, and assign workload
- Worked flexible on call and as needed supporting team members and clients and travel if necessary.
AL SERRA AUTO PLAZA WARRANTY MANAGER
AL SERRA AUTO PLAZA
- Assists customers with service contract purchases
- Direct communication cross functionally with multiple departments and external customers on a daily basis
- Maintain lease return paperwork, as well as direct communication with GMAC and transportation companies
- Administrative work including, data input, inventory management, store sales reports, Excel knowledge, vehicle order input, service contract input and cancellation, time management, maintaining vehicle files, product management
- Implemented a service contract website for the Al Serra Auto Plaza.
Education
MOTT COMMUNITY COLLEGE
Skills
- Efficient in communication and building cohesive work environment relationships with contractors and internal employees
- Able to confidently work in a fast-paced environment independently and compatible working with others
- Ability to prioritize and identify necessary changes in a moments notice
- Vast knowledge of Microsoft Office; Excel, Power Point, Outlook, and Word
- SAP, ARCOS, ESRI, Miss Dig proficient
- 24 Years of internal and external customer service experience
- Knowledge of utility instillation and maintenance
- Able to confidently prioritize and identify necessary changes in a moment's notice while working in a fast-paced environment either independently or compatible working with others
Timeline
Scheduler Gas Distribution
Consumers Energy
11.2021 - Current
DORT FEDERAL CREDIT UNION MEMBER SERVICE REPRESENTATIVE
DORT FEDERAL CREDIT UNION
SIRONA HEALTH AND WELLNESS SOLE OWNER/OPERATOR, BIRTH DOULA, CHILDBIRTH EDUCATOR
SIRONA HEALTH AND WELLNESS
AL SERRA AUTO PLAZA WARRANTY MANAGER
AL SERRA AUTO PLAZA
MOTT COMMUNITY COLLEGE
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