Sara Sierra
Bitely,MI
Summary
Dedicated human services professional with extensive experience supporting individuals and families during vulnerable and transitional periods. Strong background in home healthcare, needs assessment, documentation, and client advocacy. Known for clear communication, empathy, and the ability to guide individuals through complex processes while maintaining dignity, confidentiality, and compliance. Seeking an Eligibility Specialist role with the Michigan Department of Health and Human Services to help strengthen families and communities.
Overview
19
19
years of professional experience
Work History
Detention Officer
Geo Group Inc
11.2025 - 12.2025
- Attended to feeding, housing, and physical well-being of 1,100+ Detainees.
- Inspected Detainee's living conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Regularly conducted security and sanitation checks.
- Created and maintained positive relationships with Detainees to build rapport and trust.
Home Care Provider
Self Employed
02.2007 - 10.2025
- Supported elderly individuals and families with daily care, safety, and long-term planning needs
- Assessed physical, emotional, and environmental needs to determine appropriate support and resources
- Communicated clearly with clients and family members to explain care plans, expectations, and next steps
- Maintained accurate documentation while handling sensitive personal and medical information
- Coordinated with healthcare providers, agencies, and family members to ensure continuity of care
- Provided compassionate guidance to individuals navigating health, financial, and life transitions
- Encouraged independence, self-advocacy, and informed decision-making whenever possible
Realtor & Marketing Manager
Greenridge Realty, LLC
06.2010 - 10.2018
- Guided individuals and families through complex, high-impact decisions
- Collected, reviewed, and verified detailed personal and financial information
- Explained requirements, timelines, and expectations clearly and calmly
- Maintained accurate records and compliance with regulatory standards
- Built trust with diverse individuals during stressful life events
Education
High School Diploma -
Carsonville-Port Sanilac
Carsonville, MI05.1988
Some College Coursework Completed
Western Governors University
Skills
- Client & Family Needs Assessment
- Eligibility & Documentation Support
- Public Assistance Navigation
- Confidential Information Handling (HIPAA)
- Case Documentation & Record Accuracy
- Referrals & Community Resources
- Empathetic Communication
- Interviewing & Information Gathering
- Time Management & Organization
- Policy & Procedure Adherence
Timeline
Detention Officer
Geo Group Inc
11.2025 - 12.2025
Realtor & Marketing Manager
Greenridge Realty, LLC
06.2010 - 10.2018
Home Care Provider
Self Employed
02.2007 - 10.2025
High School Diploma -
Carsonville-Port Sanilac
Some College Coursework Completed
Western Governors University