Sara Simon
Saint Paul,MN
Summary
Experienced Senior Administrative Professional and recent Supply Chain & Logistics MBA Graduate with exceptional business judgement and solid decision-making skills. Possessing a keen understanding of internal processes, reporting, policies, and standards. Detail-oriented, cross-functional with a self-motivated work ethic that is effective in both an independent and team environment.
Overview
17
17
years of professional experience
Work History
Managing Director Administrative Assistant (MDAA)
FedEx Ground
Saint Paul, MN
07.2019 - 01.2024
- Supported District Managing Director and optimized district team performance by providing organizational guidance and facilitating seamless communication between stations and leadership.
- Reviewed and analyzed reporting to provide team recommendations.
- Collaborated with Engineering, Safety, and Quality & Process Specialists to ensure strict business compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Organized and coordinated annual meetings and retreats for up to 250 guests, conducted monthly reviews of station budgets, and action planning.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Led cross-functional teams to achieve company-wide growth objectives, fostering collaboration and innovation.
- Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
Senior Operation Administrator
FedEx Ground
Watertown, SD
11.2013 - 06.2019
- As acting Quality Assurance Lead for the station and warehouse, implemented new process for managing missing packages, resulting in a 70% reduction in missing packages at the location
- Led weekly metrics review meetings with cross-functional team, driving results to 90% of station metrics exceeding goals
- As acting Safety Advocate revitalized and led safety awareness training
- Collaborated with P&D Manager to execute daily station plans, peak schedules, and workstation optimizations.
- Streamlined operational processes by identifying inefficiencies and implementing process improvements.
- Reduced expenses for the department by closely monitoring budgets and cutting unnecessary costs.
- Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
- Reduced defect rates by implementing effective inspection processes and recommending corrective actions.
Senior Admissions Advisor
National American University
Watertown, South Dakota
03.2012 - 06.2013
- Developed and implemented a highly successful business outreach program to facilitate company employees' access to tuition reimbursement benefits, fostering educational advancement and professional growth
- Mentored an average of thirty students per semester, resulting in an outstanding 98% completion rate for their first successful semester
- Demonstrated a commitment to student success and a talent for providing individualized support
- Increased student enrollment by developing and implementing targeted recruitment strategies.
- Managed a caseload of prospective students, guiding them through the entire admissions lifecycle from initial inquiry to enrollment.
- Improved application processing efficiency by streamlining internal procedures and optimizing communication channels.
- Established strong relationships with high schools, community colleges, and professional networks to expand outreach efforts.
Northeast Regional Representative
Minnesota State College Student Association
Saint Paul, Minnesota
07.2007 - 06.2009
- • Managed a six-campus student constituency, representing over 10,000 students and their needs at the state level.
- • Influenced policy changes by conducting thorough research and presenting compelling arguments to decision makers.
- • Secured support for key initiatives through effective relationship-building with stakeholders and legislators.
- • Boosted collaboration between students and faculty by serving as a liaison in meetings and discussions.
- • Organized the first Civil Liberties Conference to educate student body and community on Civil Rights and laws.
- • Lobbied with students to successfully pass a state tuition freeze in the Minnesota State Legislature.
- • Motivated Campus Senates to be a positive role model for their campus and in their community.
- • Influenced policy changes by conducting thorough research and presenting compelling arguments to decision makers.
- • Secured support for key initiatives through effective relationship-building with stakeholders and legislators.
- • Boosted collaboration between students and faculty by serving as a liaison in meetings and discussions.
- • Enhanced student engagement by organizing and leading school-wide events and initiatives.
Education
MBA -
Robert Morris University
Moon Township, PA05.2023
Certification - Global Supply Chain & Logistics Management
Robert Morris University
Moon Township, PA05.2023
Bachelor of Arts, History -
University of Minnesota
Morris, MN05.2009
Associate of Science, GIS -
Itasca Community College
Grand Rapids, MN05.2008
Skills
- Supply Chain & Logistics
- Quality Assurance
- Cross-Functional Team Leadership
- Business Objects/ Spotfire /Power BI
- KPI reporting
- Project Management
- Account Management
- Operations Management
- Supply Chain Management
- Process Analysis
- Operation Monitoring
- Business Administration
Professional Development
- Lean Problem Solving
- BSCA/Action Plan Training
- Priority Metrics
- Hazmat Safety and Acceptance
- Workplace Safety
- Confidentiality and Privacy Compliance
- Employee Engagement
- Record Retention
- Contingency Planning
Awards
- Multiple Bravo Zulu Awards for outstanding performance
- Annual Peak Player
- GPLS Winner’s Circle
- Cultural Values Winner
Hobbies and Interests
- Camping
- Volunteering
- Travel
- Painting
- Baking
- Historical Reenactment
Volunteer Experience
- Society for Creative Anachronism (SCA)
- Feed My Starving Children
- United Way
- Operation Warm
Timeline
Managing Director Administrative Assistant (MDAA)
FedEx Ground
07.2019 - 01.2024
Senior Operation Administrator
FedEx Ground
11.2013 - 06.2019
Senior Admissions Advisor
National American University
03.2012 - 06.2013
Northeast Regional Representative
Minnesota State College Student Association
07.2007 - 06.2009
MBA -
Robert Morris University
Certification - Global Supply Chain & Logistics Management
Robert Morris University
Bachelor of Arts, History -
University of Minnesota
Associate of Science, GIS -
Itasca Community College