Sara Simon
Saint Paul,MN
Summary
Experienced Senior Administrative Professional and recent Supply Chain & Logistics MBA Graduate with exceptional business judgement and solid decision-making skills. Possessing a keen understanding of internal processes, reporting, policies, and standards. Detail-oriented, cross-functional with a self-motivated work ethic that is effective in both an independent and team environment.
Overview
17
17
years of professional experience
Work History
Managing Director Administrative Assistant (MDAA)
FedEx Ground
07.2019 - 01.2024
- Supported District Managing Director and optimized district team performance by providing organizational guidance and facilitating seamless communication between stations and leadership.
- Reviewed and analyzed reporting to provide team recommendations.
- Collaborated with Engineering, Safety, and Quality & Process Specialists to ensure strict business compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Organized and coordinated annual meetings and retreats for up to 250 guests, conducted monthly reviews of station budgets, and action planning.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Led cross-functional teams to achieve company-wide growth objectives, fostering collaboration and innovation.
- Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
Senior Operation Administrator
FedEx Ground
11.2013 - 06.2019
- As acting Quality Assurance Lead for the station and warehouse, implemented new process for managing missing packages, resulting in a 70% reduction in missing packages at the location
- Led weekly metrics review meetings with cross-functional team, driving results to 90% of station metrics exceeding goals
- As acting Safety Advocate revitalized and led safety awareness training
- Collaborated with P&D Manager to execute daily station plans, peak schedules, and workstation optimizations.
- Streamlined operational processes by identifying inefficiencies and implementing process improvements.
- Reduced expenses for the department by closely monitoring budgets and cutting unnecessary costs.
- Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
- Reduced defect rates by implementing effective inspection processes and recommending corrective actions.
Senior Admissions Advisor
National American University
03.2012 - 06.2013
- Developed and implemented a highly successful business outreach program to facilitate company employees' access to tuition reimbursement benefits, fostering educational advancement and professional growth
- Mentored an average of thirty students per semester, resulting in an outstanding 98% completion rate for their first successful semester
- Demonstrated a commitment to student success and a talent for providing individualized support
- Increased student enrollment by developing and implementing targeted recruitment strategies.
- Managed a caseload of prospective students, guiding them through the entire admissions lifecycle from initial inquiry to enrollment.
- Improved application processing efficiency by streamlining internal procedures and optimizing communication channels.
- Established strong relationships with high schools, community colleges, and professional networks to expand outreach efforts.
Northeast Regional Representative
Minnesota State College Student Association
07.2007 - 06.2009
- • Managed a six-campus student constituency, representing over 10,000 students and their needs at the state level.
- • Influenced policy changes by conducting thorough research and presenting compelling arguments to decision makers.
- • Secured support for key initiatives through effective relationship-building with stakeholders and legislators.
- • Boosted collaboration between students and faculty by serving as a liaison in meetings and discussions.
- • Organized the first Civil Liberties Conference to educate student body and community on Civil Rights and laws.
- • Lobbied with students to successfully pass a state tuition freeze in the Minnesota State Legislature.
- • Motivated Campus Senates to be a positive role model for their campus and in their community.
- • Influenced policy changes by conducting thorough research and presenting compelling arguments to decision makers.
- • Secured support for key initiatives through effective relationship-building with stakeholders and legislators.
- • Boosted collaboration between students and faculty by serving as a liaison in meetings and discussions.
- • Enhanced student engagement by organizing and leading school-wide events and initiatives.
Education
MBA -
Robert Morris University
Moon Township, PA05.2023
Certification - Global Supply Chain & Logistics Management
Robert Morris University
Moon Township, PA05.2023
Bachelor of Arts, History -
University of Minnesota
Morris, MN05.2009
Associate of Science, GIS -
Itasca Community College
Grand Rapids, MN05.2008
Skills
- Supply Chain & Logistics
- Quality Assurance
- Cross-Functional Team Leadership
- Business Objects/ Spotfire /Power BI
- KPI reporting
- Project Management
- Account Management
- Operations Management
- Supply Chain Management
- Process Analysis
- Operation Monitoring
- Business Administration
Professional Development
- Lean Problem Solving
- BSCA/Action Plan Training
- Priority Metrics
- Hazmat Safety and Acceptance
- Workplace Safety
- Confidentiality and Privacy Compliance
- Employee Engagement
- Record Retention
- Contingency Planning
Awards
- Multiple Bravo Zulu Awards for outstanding performance
- Annual Peak Player
- GPLS Winner’s Circle
- Cultural Values Winner
Hobbies and Interests
- Camping
- Volunteering
- Travel
- Painting
- Baking
- Historical Reenactment
Volunteer Experience
- Society for Creative Anachronism (SCA)
- Feed My Starving Children
- United Way
- Operation Warm
Timeline
Managing Director Administrative Assistant (MDAA)
FedEx Ground
07.2019 - 01.2024
Senior Operation Administrator
FedEx Ground
11.2013 - 06.2019
Senior Admissions Advisor
National American University
03.2012 - 06.2013
Northeast Regional Representative
Minnesota State College Student Association
07.2007 - 06.2009
MBA -
Robert Morris University
Certification - Global Supply Chain & Logistics Management
Robert Morris University
Bachelor of Arts, History -
University of Minnesota
Associate of Science, GIS -
Itasca Community College
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