Sara E Simonton
Garland
Summary
Diligent Sales Support Coordinator with background in supporting sales teams through efficient coordination and resource management. Proven track record of streamlining processes and enhancing client satisfaction. Demonstrated expertise in CRM tools and effective communication.
Overview
20
20
years of professional experience
Work History
Sales Support Coordinator - Small Group
Anthem Blue Cross dba Elevance Health
11.2022 - Current
- Interact with brokers and the sales team to get the missing information for issues that are being worked on.
- Updated internal databases with accurate customer contact information, ensuring effective communication channels were maintained throughout the sales process.
- Work with the internal teams from different states and countries to accomplish work.
- Increased account retention by proactively identifying areas for improvement and recommending effective strategies.
- Improved overall efficiency of the sales department by maintaining accurate records.
- Supported sales representatives in their efforts to meet or exceed individual targets by providing necessary resources and assistance.
Sales Support- Large Group Strategic
Anthem Blue Cross
07.2018 - 08.2022
- Supported multiple Account Executives with their books of business. Includes but not limited to reporting and preparing for Health Fair Events.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Monitored inventory levels closely to avoid stockouts while minimizing carrying costs associated with excess inventory.
Clerical Lead
Anthem Blue Cross
10.2014 - 07.2018
- Assisted with requests from all levels of personnel on various tasks. Including but not limited to: researched complex issues, created correspondence, and pulled copies of documents for legal cases
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships with internal associates and members.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
HIPAA Lead Assist
Anthem Blue Cross
04.2005 - 07.2018
- Extensive experience with reviewing & processing various types of PHI forms and Legal forms, including but not limited to HIPAA Authorization forms, Health Care Power of Attorneys and Attorney of Law requests for Medical Records
- Worked closely with the Privacy and Security Manager of Western Regions and various other departments to assist with Privacy Matters..
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Paralegal Program Certificate - State of CA
Oxnard Community College
08.2020
High school Diploma -
Bishop Shanahan High School
01.1997
Skills
- Systems : CRM/ Salesforce; RIM Reports; PeopleSoft; Mainframe; HOOVERS; Microsoft Office expertise
- Adaptable Learner
- Teamwork and collaboration
- Problem-solving abilities
- Goals and performance
- Reliability
- Adaptability and flexibility
- Relationship building- Internal & External
- Task prioritization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Received multiple employee awards for different projects and achievements from Manager and VP.
Activities
I have received multiple rewards for Valuable Performance from managers and the VP of my department over the years.
Timeline
Sales Support Coordinator - Small Group
Anthem Blue Cross dba Elevance Health
11.2022 - Current
Sales Support- Large Group Strategic
Anthem Blue Cross
07.2018 - 08.2022
Clerical Lead
Anthem Blue Cross
10.2014 - 07.2018
HIPAA Lead Assist
Anthem Blue Cross
04.2005 - 07.2018
High school Diploma -
Bishop Shanahan High School
Paralegal Program Certificate - State of CA
Oxnard Community College
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