SARA SLAVIN
San Francisco,CA
Summary
Enthusiastic and detail- oriented professional with 13 years of management experience in restaurant, retail, and office environments, dedicated to delivering outstanding support and service. I excel in organization and communication, effectively prioritizing tasks and streamlining operations to enhance productivity. Passionate about fostering collaborative environments and ensuring every interaction is positive and impactful.
Overview
13
13
years of professional experience
1
1
Certification
Work History
MEETINGS AND EVENTS MANAGER
Verizon Innovation Lab and San Francisco Office
05.2023 - Current
- Planned and executed over 150 executive briefings and corporate events annually, ranging from intimate team gatherings to large-scale conferences, including innovation showcases and product demonstrations.
- Collaborated cross-functionally with internal sales teams to understand objectives and ensure event outcomes align with customer expectations while effectively showcasing Verizon technologies.
- Developed comprehensive agendas, talk tracks, showcase demos, and presentations for leadership meetings with the Innovation & Technology team, ensuring Verizon senior executives are equipped with critical data and insights for effective decision-making.
- Created and implemented streamlined event and logistical processes for innovation events, establishing tools and frameworks to enhance efficiency within the newly developed Innovation Lab.
- Led project management for all events, overseeing project timelines and monitoring progress from venue setup through to post-event follow-up, ensuring all activities are executed on schedule.
- Proactively identified and addressed potential roadblocks, implementing solutions to maintain project momentum and ensure seamless execution.
- Managed relationships with local vendors and technology partners, including negotiating contracts and budgets to optimize resource allocation and drive cost efficiencies.
- Oversaw all logistical aspects of events, from venue selection and setup to on-site coordination and post-event evaluations, ensuring a smooth and successful experience for all participants.
DISTRICT CAFE MANAGER (3 Locations)
MUESI INC.
06.2021 - 05.2023
- Reporting directly to the owner launching a new cafe in the Bay Area leveraging my extensive management and service industry experience which then expanded to include two other locations
- Led sales team of 14 per location to achieve an 86% increase in revenue within 12 months
- Fostered employee culture to enhance staff performance through different strategies including wellness and safety which reduce staff turnover by 50%
- Created job specific training playbooks and manuals for all roles and responsibilities within the cafe
- Created and implemented comprehensive continuous skills training (POS, equipment, stock inventory management and customer experience) for new and existing employees
- Menu expansion development to meet customer needs & feedback
- Led all recruitment activities including creating job descriptions, posting, candidate selection and interview processes
- Manage staff scheduling and payroll for all employees across 3 locations
- Financial reporting, budget management and quarterly forecasting to ensure business needs we met
GENERAL MANAGER
Smitten Ice Cream
05.2016 - 06.2018
- Assisted in the design of store layout to enhance functionality, workflow, and aesthetics
- Managed the recruitment, onboarding, and career growth of a team of 20+ employees
- Planned and executed marketing events to boost brand recognition in the local community
- Managed sales force allocation and maintained weekly budget, taking into account external sales factors such as the correlation between hourly sales and weather data
STORE MANAGER
Scotch & Soda
06.2015 - 05.2016
- Successfully oversaw the flagship store of Scotch & Soda, generating an average of $30,000 in weekly sales
- Collaborated with a team of ten employees to develop and implement effective sales strategies, meeting daily, weekly, and quarterly sales targets
- Provided valuable feedback to the corporate buyer, offering specific recommendations to enhance sales performance
- Managed the entire recruitment, hiring, and training process for all employees at the flagship location
- Maximized fashion selection and accessorizing options for customers through strategic merchandising
- Transferred from the Fillmore location to the flagship store due to outstanding performance
DEPARTMENT MANAGER
Nordstrom
07.2013 - 06.2015
- Trained and coached a team of seven employees, focusing on sales skills, product knowledge, and effective product placement
- Assigned tasks based on each team member's individual experience, skills, and competencies
- Proactively created employee schedules and budgeted hours based on previous year's business metrics
- Established direct communication with multiple departmental buyers, providing feedback on sales performance, customer requests, and trend success
ASSISTANT MANAGER
Zara
11.2012 - 07.2013
- Successfully generated $4M in annual revenue while managing a team of 20+ employees
- Served as the Manager on Duty for 25% of the shift, overseeing all departments
- Collaborated with the visual merchandising coordinator to create daily floor plans
- Conducted thorough analysis and comparison of budgets based on previous years' sales volume
- Delegated tasks such as price markdowns, restocking and back stocking, and handling of incoming shipments
HUMAN RESOURCES & OFFICE MANAGER
Blazing Saddles
10.2011 - 11.2012
- Served as a liaison for the company, representing its interests to various businesses and organizations
- Conducted orientation and training for new employees, ensuring a smooth onboarding process
- Revamped and updated training materials, setting standards and policies for the office
Education
Bachelor of Arts - Psychology
San Francisco State University
05.2021
Associate of Arts - Psychology
AA College of Marin
05.2019
Skills
- Communication and Documentation Management
- Comprehensive executive support
- Confidentiality and professionalism
- Cross-functional teams leadership
- Calendar management and scheduling
- Office Management
- Event Planning
- Develop and manage project timelines
- Process Improvement
- Articulate and well-spoken
- Extensive vocabulary
- Conflict Management
- Stakeholder Management
- Problem Solver
- Google Suite (Gmail, Docs, Drive, GMeet)
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Virtual Meeting Platforms (Zoom, Webex, Google Hangouts)
Volunteer Experience
HOTLINE COUNSELOR, SAN FRANCISCO SUICIDE PREVENTION, 02/01/21, Present
Certification
- Project management
Timeline
MEETINGS AND EVENTS MANAGER
Verizon Innovation Lab and San Francisco Office
05.2023 - Current
DISTRICT CAFE MANAGER (3 Locations)
MUESI INC.
06.2021 - 05.2023
GENERAL MANAGER
Smitten Ice Cream
05.2016 - 06.2018
STORE MANAGER
Scotch & Soda
06.2015 - 05.2016
DEPARTMENT MANAGER
Nordstrom
07.2013 - 06.2015
ASSISTANT MANAGER
Zara
11.2012 - 07.2013
HUMAN RESOURCES & OFFICE MANAGER
Blazing Saddles
10.2011 - 11.2012
Bachelor of Arts - Psychology
San Francisco State University
Associate of Arts - Psychology
AA College of Marin
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