Sara Smith

• Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
• Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
• Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
• Established positive working relationships with peers and management through clear communication and teamwork initiatives.
• Reviewed websites, blogs, magazines and publications to stay updated on latest hairstyle trends and styling methods.
• Ensured a clean, organized workspace that adheres strictly to safety standards set forth by state licensing boards.
• Increased customer satisfaction by staying attuned to each client''s unique needs and preferences, adjusting styling techniques as necessary.
• Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.

• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
• Monitored current trends to understand fashions and better serve customer needs.
• Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
• Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Distributed business cards outside of salon to generate new business.

Suggested treatments and styles to suit customer appearance and fashion choices.

Styled hair for fashion week in New York 2 years in a row.

• Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
• Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
• Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
• Colored and treated hair using modern technology.

Traveled to New York City every year for training.

Became certified in Redkin.

Worked as an apprentice for 1300 to obtain hair license.