Summary
Overview
Work History
Education
Skills
Timeline
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Sara Smith

Gastonia,NC

Summary

Dynamic and compassionate professional with extensive experience as a Home Health Caregiver at Brightstar Home Care. Skilled in meal preparation and emotional support, I excel in enhancing patient quality of life through effective communication and adaptability. Proven ability to foster strong relationships, ensuring satisfaction and comfort for those I serve.

Overview

4
4
years of professional experience

Work History

Home Health Caregiver

Brightstar Home Care
12.2024 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.

Restaurant Bar Manager

LoSo Tavern
09.2022 - 12.2024
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
  • Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
  • Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
  • Cultivated a strong social media presence for the establishment by regularly posting updates on events, promotions, and featured menu items.
  • Resolved customer complaints professionally and effectively ensuring their satisfaction while preserving company reputation.
  • Coordinated with other departments within the restaurant to optimize workflow efficiency contributing to seamless service delivery.

Server

Citrus the Diner
07.2021 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

GED -

Arnold R Burton Center For Arts And Technology
Salem, VA

Skills

  • Meal preparation
  • Physical therapy support
  • Emotional support
  • Personal hygiene assistance
  • Behavioral management
  • Time management
  • Decision-making
  • Verbal and written communication
  • Customer service

Timeline

Home Health Caregiver

Brightstar Home Care
12.2024 - Current

Restaurant Bar Manager

LoSo Tavern
09.2022 - 12.2024

Server

Citrus the Diner
07.2021 - 10.2022

GED -

Arnold R Burton Center For Arts And Technology

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Sara Smith