Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Sara Sohaei

student
Irvine,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced medical secretary with over one years of experience in health industry. Excellent reputation for resolving problems and improving customer satisfaction. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Quality-focused Medical Transcriptionist skilled in accurate and timely project completion. Exceptional at translating verbal information to written form to record patient medical history and treatment. Self-motivated and talented at organization and time management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
10.2021 - 06.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Developed and demonstrated skillful and creative latte art to engage customers.

Online Personal Trainer

Self-employeed
09.2020 - 08.2021
  • Designed specific workout systems for individual clients based on performance ability.
  • Trained clients during strength training, cardio vascular exercise and stretching.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.

Medical Secretary

Atieh Hospital
07.2018 - 10.2019
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Enhanced office productivity by handling high volume of callers per day.
  • Maintained current and accurate medical records for patients.
  • Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Education

Associate of Science - Biology

Irvine Valley College, Irvine, CA
06.2025

Skills

  • Workstation Maintenance
  • Customer Retention
  • Hospitality and Professionalism
  • Register Balancing
  • Call Transfers
  • Medical Terminology
  • Answering Questions
  • Administrative Office Operations
  • Patient History Collection
  • Organization and Time Management
  • Online Systems
  • Data Entry Software

Certification

American red cross first aid/cpr/aed certification

Languages

Persian
Native or Bilingual

Timeline

Barista - Starbucks
10.2021 - 06.2022
Online Personal Trainer - Self-employeed
09.2020 - 08.2021
Medical Secretary - Atieh Hospital
07.2018 - 10.2019
Irvine Valley College - Associate of Science, Biology
Sara Sohaeistudent