Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Soriano

Humble

Summary

Dynamic and reliable sales associate with a proven track record at Hobby Lobby, excelling in customer service and cash handling. Recognized for enhancing store presentation and achieving sales goals through teamwork and effective problem-solving. An energetic self-starter committed to delivering exceptional shopping experiences while maintaining high standards of organization and efficiency.

Overview

12
12
years of professional experience

Work History

Sales Associate

Hobby Lobby
09.2021 - 06.2025
  • Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
  • Maintained product displays and organized merchandise to enhance store presentation.
  • Operated point-of-sale system efficiently, processing transactions accurately and quickly.
  • Collaborated with team members to achieve daily sales goals and improve customer service.
  • Participated in inventory management tasks, supporting stock replenishment efforts.
  • Learned company policies and procedures to assist in maintaining compliance during operations.
  • Engaged in ongoing training sessions to develop product knowledge and sales techniques.
  • Resolved customer complaints promptly, contributing to overall customer satisfaction initiatives.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Server

Blue Oyster Grill
03.2015 - 04.2017
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns.
  • Managed dining area efficiency by coordinating table assignments and ensuring timely food delivery.
  • Collaborated with kitchen staff to streamline order preparation and improve service speed.
  • Assisted in training new servers on menu details, service standards, and operational procedures.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Improved dining experience by providing prompt, attentive service to guests.

Cashier

Gattis Pizza
12.2013 - 11.2014
  • Processed customer transactions efficiently using point-of-sale system.
  • Handled cash and credit payments accurately, ensuring minimal discrepancies.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of the checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Klein High School
Spring
05.2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • Merchandise display
  • Friendly and outgoing
  • Task prioritization
  • Energetic self-starter
  • Retail merchandising expertise
  • Multi-tasking strength
  • Flexible schedule
  • Retail store operations

Timeline

Sales Associate

Hobby Lobby
09.2021 - 06.2025

Server

Blue Oyster Grill
03.2015 - 04.2017

Cashier

Gattis Pizza
12.2013 - 11.2014

Klein High School

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