Sara soroush
Arlington
Summary
Dynamic and dedicated professional with extensive experience in the hospitality industry, notably at Ambar Restaurant. Renowned for exceptional customer service and strong teamwork skills, consistently delivering memorable dining experiences. Proficient in POS systems and financial management, ensuring accuracy and efficiency in all transactions while fostering a positive work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Server
Greenhouse Restaurant & Bar
08.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server and Bartender
Ambar Restaurant
03.2022 - 06.2023
- Provided exceptional dining experiences by taking orders, serving food and beverages, and ensuring guest satisfaction throughout the meal.
- Maintained an in-depth knowledge of the menu, including daily specials, to assist guests with recommendations and answer any questions.
- Managed multiple tables efficiently while maintaining a high level of service, attention to detail, and a positive attitude.
- Ensured the restaurant environment was clean, organized, and welcoming for guests.
- Collaborated with team members to deliver seamless service during peak hours and special events.
- Handled guest complaints with professionalism, ensuring resolution in a timely manner and turning any negative experiences into positive ones.
- Processed payments and managed transactions, ensuring accuracy in billing and tips.
Admin and Bookkeeper
Tow 495
03.2016 - 02.2021
- Administrative Support: Provided comprehensive administrative support, including managing schedules, organizing meetings, answering phone calls, and responding to emails in a timely and professional manner.
- Bookkeeping and Financial Management: Managed daily financial transactions, including recording receipts, invoices, payments, and balancing accounts.
- Accounts Payable & Receivable: Ensured accurate and timely processing of accounts payable and receivable, maintaining up-to-date records of financial transactions.
- Payroll Management: Processed employee payroll, ensuring accuracy in deductions, taxes, and timely payments.
- Financial Reporting: Prepared monthly and quarterly financial reports, including profit and loss statements, balance sheets, and other financial documents for management review.
- Record Keeping: Maintained organized financial records and files, ensuring compliance with company policies and regulatory requirements.
- Budgeting Assistance: Assisted in creating and managing budgets, tracking expenses, and providing financial analysis to help with decision-making.
- Software Proficiency: Utilized accounting and office software (e.g., QuickBooks, Microsoft Office) to enter financial data, generate reports, and maintain records.
- Client Relations: Assisted clients and vendors with inquiries regarding billing, payments, and financial matters in a courteous and professional manner.
- Compliance: Ensured financial practices complied with industry regulations and company policies, minimizing errors and discrepancies.
Office Manager
Erotecnica
02.2009 - 12.2014
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Server
The Starhill
05.2008 - 01.2010
- Delivered exceptional customer service by taking orders, serving food and beverages, and ensuring a memorable dining experience.
- Managed multiple tables simultaneously, providing timely service while maintaining attention to detail and a professional demeanor.
- Collaborated with the team to ensure smooth operations, handled guest inquiries, and processed payments accurately.
Education
Probational Bar Tendering
License
Probational Bar Tendering School09-2023
Bachelor of Science - Accounting
University of Esfahan
Iran 06-2002
Skills
Demonstrated strong teamwork skills by collaborating effectively with colleagues to ensure smooth operations and high customer satisfaction
Known for being punctual, reliable, and consistently maintaining a professional attitude, ensuring timely service and a positive work environment
Committed to delivering exceptional customer service, always treating guests with respect, attentiveness, and a friendly demeanor to create memorable experiences
Certification
probational bar tendering
Languages
Persian
Full Professional
English
Full Professional
Interests
- Hospitality-Related Interests:
“Passionate about providing excellent customer service and creating positive experiences for others”
“Enjoy learning about new cultures and cuisines, which enhances my ability to connect with diverse guests” - Personal Interests:
“Enjoy team sports, which fosters collaboration and teamwork skills”
“An avid reader with a particular interest in self-development and improving professional skills”
“Dedicated to volunteer work, helping to foster community connections and support” - Professional Development:
“Eager to continue learning and expanding my knowledge in the hospitality industry”
“Interested in attending industry workshops and networking events to stay updated on trends and best practices”
Timeline
Server
Greenhouse Restaurant & Bar
08.2023 - 01.2025
Server and Bartender
Ambar Restaurant
03.2022 - 06.2023
Admin and Bookkeeper
Tow 495
03.2016 - 02.2021
Office Manager
Erotecnica
02.2009 - 12.2014
Server
The Starhill
05.2008 - 01.2010
Probational Bar Tendering
License
Bachelor of Science - Accounting
University of Esfahan
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