Focused and professional University of Houston Graduate experienced in office management and support. Talented at training new hires, managing employee files and compliance management. Adaptable and willing to go extra mile and learn new tasks.
Overview
5
5
years of professional experience
Work History
Office Manager
Rose Above Realty
Dickinson, Texas
03.2022 - Current
Implemented and maintained company protocols to facilitate smooth daily activities.
Reviewed files and records to obtain information and respond to requests.
Maintained filing system for records, correspondence and other documents.
Assisted with the preparation of budgets, forecasts and financial statements.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Coordinated meetings, and conferences.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Transaction Coordinator
Keller Williams Clear Lake
Houston, TX
02.2021 - 03.2022
Submitted paperwork electronically through online portals when necessary for faster processing times.
Collaborated with agents to identify potential problems early on in the transaction process so they can be addressed quickly.
Organized and tracked all transactions from contract to close of escrow.
Coordinated with lenders and their processing teams to ensure timely closings.
Processed real estate transactions from start to finish, smoothly communicated between clients, sales staff and title companies and drove on-time, smooth, and stress-free closings.
Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
Followed up regularly with agents regarding any outstanding items that are needed for closing.
Duty Manager
The Fitness Center At South Shore Harbour
LEAGUE CITY, Texas
01.2019 - 01.2020
Developed and implemented strategies to improve customer service.
Maintained accurate records of staff attendance, sales figures and stock levels.
Provided ongoing training to address staff needs.
Handled employee problems in absence of general manager.
Recruited and trained new employees to meet job requirements.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Provided training sessions for new staff members on company policies and procedures.
Education
Bachelor of Science - Human Resource Development
University of Advancing Technology
Houston, Texas
05-2021
Associate of Science - General Studies
Alvin Community College
Alvin, TX
05-2019
Skills
Administrative Support
Staff Management
Data Entry
Compliance Monitoring
Customer Service
Office Administration
Staff Training
Training and Coaching
Timeline
Office Manager
Rose Above Realty
03.2022 - Current
Transaction Coordinator
Keller Williams Clear Lake
02.2021 - 03.2022
Duty Manager
The Fitness Center At South Shore Harbour
01.2019 - 01.2020
Bachelor of Science - Human Resource Development
University of Advancing Technology
Associate of Science - General Studies
Alvin Community College
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