Sara A. Steigauf
Columbia Heights,MN
Summary
I am a self-motivated individual who works well with a team. I am dependable and skilled in building team and client relationships. I have cross training in the medical field as well as multiple customers service positions.
Overview
8
8
years of professional experience
Work History
Provider Coordinator
Allina Oncology & Piper Breast Center
St. Paul, MN
08.2022 - 08.2024
- Providing patient care while check-in including, administrative support, scheduling follow up appointments, imagine appointments, organizing and delegating fax, emails, teams messages, and resolve issues and make decisions independently. I review orders to ensure the CPT codes are correct as well as put orders in for providers. Callback patients to schedule further imaging, retrieve prior images from outside facilities, provide CPT codes for patients to receive estimated cost of services, and more.
Clinical Business Representative
Allina Orthopedics
Edina, MN
01.2019 - 01.2022
- Accomplishments
- Works with providers and staff to address patient and/or family member concerns
- Supports ongoing process improvement and problem resolutions
- Manages and maintains medical billing entries, and medical records
- Effectively coordinates patients’ registration and scheduling
- Led initiatives to enhance team efficiency through process improvements and resource allocation strategies.
- Fostered a positive work environment by promoting open communication within the team, encouraging collaboration, and recognizing individual achievements.
- Maintained connections with clients through proactive communication, supporting lead generation and partner satisfaction.
- Collaborated with cross-functional teams to ensure seamless coordination of projects and initiatives.
- Maintained accurate records in electronic health systems, supporting operational integrity.
PCA
Mankato PCA Company
- Assisted clients with daily living activities, ensuring comfort and safety.
- Implemented personalized care plans to meet individual client needs.
- Coordinated transportation for clients to medical appointments and social events.
- Maintained a clean and safe environment by adhering to hygiene standards.
- Trained new staff on caregiving protocols and best practices in patient handling.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
Receiver
QTS
Shakopee, MN
01.2017 - 01.2019
- Accomplishments
- Successfully collaborated with appropriate parties and managed shipments
- Trained new staff on all processes relevant to work
- Maintained neat and orderly appearance
- Dispatched and loaded goods out of the warehouse for delivery
- Received and inspected incoming shipments for accuracy and quality compliance.
- Operated forklifts and pallet jacks to transport materials within warehouse.
- Maintained inventory organization through systematic labeling and storage practices.
- Assisted in cycle counts to ensure inventory accuracy and minimize discrepancies.
- Collaborated with team members to optimize workflow efficiency during peak periods.
- Utilized warehouse management systems to track inventory levels and order statuses accurately.
- Unloaded pallets and deliveries and organized products in warehouse.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
Education
Bachelor Of Business - Cognitive Psychology
Minnesota State University Mankato
Mankato, MN01.2018
Psychology
Normandale Community College
Bloomington, MN01.2014
Skills
- Dependable
- Project coordination
- Administrative leadership
- Database management
- Medical terminology
- Medical billing
- Attention to detail
- Handling complaints
- Office management
Timeline
Provider Coordinator
Allina Oncology & Piper Breast Center
08.2022 - 08.2024
Clinical Business Representative
Allina Orthopedics
01.2019 - 01.2022
Receiver
QTS
01.2017 - 01.2019
PCA
Mankato PCA Company
Bachelor Of Business - Cognitive Psychology
Minnesota State University Mankato
Psychology
Normandale Community College
REFERENCES
- Holly, Roach, Athletic Trainer Lead, 612-900-8696
- Adrienne, Smith, Athletic Trainer-Certified Orthopedic Technician, 952-201-0980
- Jennifer, Lehman, Clinic Business Representatives, at Allina Orthopedics, 253-205-9399, Allina Orthopedics
- Beth, Lindblom, Clinic Business Representatives, at Allina Orthopedics, lindblom995@comcast.net, 651-775-5144, Allina Orthopedics