Summary
Overview
Work History
Education
Skills
Timeline
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SARA STEPHANI

Bellport,NY

Summary

Confident and highly organized individual with 9 years working as a Studio Manager in boutique fitness. Committed to providing outstanding service and support to employees and clients alike.

Overview

9
9
years of professional experience

Work History

Studio Manager

SOULCYCLE Roslyn
05.2017 - Current


  • Create and maintain client and instructor relationships.
  • Recruit, train, and develop high-performing and client-focused team.
  • Verify that organization maintains an open-door policy so employees can openly discuss ideas and make suggestions.
  • Deliver exceptional hospitality to clients.
  • Oversee and supported all front desk staff and assistant manager.
  • Analyze monthly P&L's and report information to direct manager.
  • Collaborate with local businesses and community members to help grow the overall business.
  • Create and update quarterly business plans.
  • Implement marketing strategies to promote studio growth and overall revenue.
  • Establish team priorities, maintain schedules, and monitored performance.

Assistant Studio Manager of Operations

SoulCycle
05.2016 - 05.2017
  • Provided highest level of hospitality to clients.
  • Performed weekly inventory counts for all studio supplies.
  • Placed all studio supply orders, bi monthly, within studio budget.
  • Implemented monthly retail plans to exceed sales goals.
  • Remerchandised retail floor daily.
  • Tested studio sound / music equipment weekly, troubleshooting when necessary.
  • Assisted in recruiting and training new staff members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Worked closely and reported to the studio manager.

Key Holder (Front Desk Staff)

SoulCycle
09.2014 - 05.2016
  • Assisted studio management team with daily tasks.
  • Acted as ' Manager on duty' when a manager was not present in the studio.
  • Helped train new staff.
  • Managed cash and performed sales transactions.
  • Delivered hospitality while creating connections with clients.

Education

Nutrition and Food Science

Hunter College
New York, NY
2014

Baruch College
New York, NY
2011

Skills

  • Scheduling and Coordinating
  • Exceptional Hospitality
  • Operational Efficiency
  • Studio Marketing & Partnership Development
  • Employee Coaching and Motivation
  • Budget Administration

Timeline

Studio Manager

SOULCYCLE Roslyn
05.2017 - Current

Assistant Studio Manager of Operations

SoulCycle
05.2016 - 05.2017

Key Holder (Front Desk Staff)

SoulCycle
09.2014 - 05.2016

Nutrition and Food Science

Hunter College

Baruch College

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SARA STEPHANI