Sara Stephens

• Increased customer engagement through social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Developed and managed content calendars for each platform to establish timely and relevant posts.
• Collaborated with team members to develop creative campaigns for social media platforms.
• Managed the team's website

• Conducted daily updates to social media profiles to boost company online presence.
• Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
• Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
• Managed social media accounts for varied clients, tailoring content to brand specifications.

• Managed a social media account on various platforms including Facebook, Instagram, Twitter, and LinkedIn.

• Created copy for social media posts.

• Created images/graphics for social media using tools like Canva.

• Developed a content calendar for future posts using tools like Hootsuite.

• Collected the necessary research/information regarding the accounts.

• Gathered and created content for electronic newsletters.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• I started serving here in June of 2016 (right after I finished my sophomore year of high school) and continued working here throughout high school as well as all of my breaks in college.