Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Steward

108 Wall St Oil City ,LA

Summary

Dynamic and results-driven professional with extensive experience at Dollar General Market, excelling in customer service and cash handling. Proven ability to enhance sales through effective product promotion and team leadership. Committed to fostering positive customer experiences while maintaining operational excellence and compliance with safety standards.

Overview

10
10
years of professional experience

Work History

Lead Sales Associate

Dollar General Market
09.2015 - Current
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Delivered excellent customer service for repeat business and referrals.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Carhop Server

Sonic
03.2016 - 07.2020
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Answered guest questions and promoted special products.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
  • Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
  • Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices to provide accurate information to customers.
  • Assisted in promoting menu items and daily specials, resulting in increased revenue for the establishment.
  • Balanced orders on trays weighing over Number lbs and delivered them to cars.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.

Education

GED -

North Caddo High School
Vivian, LA
05.2012

Skills

  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Team leadership
  • Cash handling accuracy
  • POS system operation
  • Inventory and stocking
  • Product knowledge expertise
  • Efficient sales transactions
  • Customer care
  • Positive customer experience
  • Sales pitching

Timeline

Carhop Server

Sonic
03.2016 - 07.2020

Lead Sales Associate

Dollar General Market
09.2015 - Current

GED -

North Caddo High School

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Sara Steward