Sara Stibitz

For my clients:

• Worked with entrepreneurs and companies world-wide to conceptualize, develop, write, and publish award-winning and best-selling books that support their businesses.
• Managed teams of 5 - 80 people across multiple departments to accomplish the task of interviewing, researching, and writing relevant case studies and stories, as well as marketing and launching the product.
• Consulted with clients to understand project requirements and purpose. Collaborated with clients to determine key buyer personas and goals.
• Planned, designed, and scheduled phases for large projects. Monitored project performance to identify areas of improvement and make adjustments.
• Developed and created intellectual property with and for clients for the use of books, online courses, retreats, and content.
• Prepared and submitted professional proposals to select publishers to sell books. Created and maintained relationships with agents and publishers to connect clients to the right publisher for them. Proposals have won over $300,000 for clients.
• Produced original, creative content for promotional advertisements and marketing materials for use in promoting sale of goods and services for my business and for the sale of clients' books and services.
• Contribute to customizing brand message to reach and capture target audience interest and drive engagement.
• Conducted interviews with clients and subject matter experts to generate stories, topics, and ideas.
• Repurposed and optimized existing content for use in different mediums.
• Utilized exceptional writing, editing, and proofreading skills to produce engaging and thoughtful content for use in books, marketing material, online classes, and websites.
• Managed competing deadlines with efficiency.
• Organized material to research and complete writing tasks.
• Consulted and managed relationships with both authors and editors (often playing mediator) to ensure the best possible book is delivered.
• Clients included Dale Carnegie Training; 2X Wall Street Journal bestselling author Joey Coleman; New York Times bestselling author and learning coach Jim Kwik; Bloomsbury award-winners and founders of Entrepreneur First Alice Bentinck and Matt Clifford; reality show star Donny Dust, and more.

Within my own business:

• Determined business plan, mission statement, and vision.
• Mapped income generating strategies to grow revenue. Generated additional revenue streams through constructive partner and client relationships.
• Launched new offerings successfully through planning, strategy and research.
• Determined areas in need of improvement and devised corrective actions for each concern to maintain optimal business operations.
• Brought in consistent revenue through relationship marketing and social media, promoting business expansion and diversification of offerings.
• Implemented process improvement to shape procedures for higher efficiency and help company evolve and grow. Introduced new methods, practices, and systems to reduce turnaround time.
• Managed and motivated employees and contractors to be productive and engaged in work. Cross-trained existing employees to optimize team agility and performance. Improved performance by monitoring daily activities and mentoring team members.
• Resolved team conflicts, actively listening to concerns and finding appropriate middle ground.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Used industry expertise, customer service skills and analytical nature to promote loyalty.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Planned and budgeted accurately to provide business with resources needed to run smoothly.
• Established team priorities, maintained schedules and monitored performance. Evaluated employee performance and conveyed constructive feedback to improve skills.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• Served as the overall "right-hand woman" for Joey Coleman in his speaking and consulting business.
• Prioritized and accomplished multiple tasks within established timeframes.
• Maintained content marketing calendar to schedule creation and delivery deadlines. Approved, reviewed and edited content for website and newsletter.
• Managed content distribution to online channels and social media platforms.
• Coordinated and managed developers and designers to confirm websites are user-friendly, visually appealing and optimized for SEO.
• Conceptualized, planned and executed original designs for wide range of website properties.
• Troubleshot issues with websites and fixed scripting and use issues.
• Worked well in a team setting, providing support and guidance.
• For online course creation, prepared instructional materials for group and one-on-one use to comply with established curriculum.
• Created customized marketing materials to increase service awareness.
• Researched and evaluated potential new markets and offerings.
• Created and distributed surveys for data collection and analysis.

• As a neutral investigator, I helped state and federal civil rights agencies enforce civil rights laws through the mediation and investigation of legal complaints.
• Conducted in-depth interviews of complainants, respondents, and witnesses; collected and analyzed evidence. Prepared case reports from allegations, transcripts of interviews and physical evidence.
• Wrote detailed analyses explaining the legal and evidentiary basis for my recommendations.
• As a crucial part of the development of the agency’s mediation department, I negotiated settlements on behalf of the parties involved.
• Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
• Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
• Applied deep understanding of relevant laws and policies to reach agreements. Drove resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
• Prepared agreements and settlement documentation for each interested party to sign and complete. Reviewed legal documents and contracts to determine potential conflicts and disputes.
• Trained mediators on dispute resolution and negotiation strategies to boost productivity.

• As a defense investigator, I assisted over 50 attorneys spread out across multiple locations throughout Minnesota.
• My daily duties were varied, and at times included jail and prison visits, hunting down errant but important witnesses, gathering previously overlooked evidence, and engaging in delicate conversations with victims
• Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
• Carefully documented statements, observations, and evidentiary materials.
• Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings. Often visited jails and prisons to interview witnesses, clients, and victims.
• Testified in court during criminal proceedings and trials.
• Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
• Together with the legal representative, developed strategies to resolve cases in client's best interest.