Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with accuracy. Seeking and maintaining full-time position that offers challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Rug Repair Specialist
Aladdin Cleaning And Restoration
10.2018 - Current
Increased customer satisfaction by providing timely and efficient repairs on various electronic devices.
Reduced repair backlog by streamlining processes and prioritizing urgent cases.
Improved team performance with training sessions on new tools and techniques.
Maintained accurate records for all completed repairs, enabling quick reference in case of future issues.
Collaborated with manufacturers to stay updated on latest product developments, ensuring up-to-date knowledge on device specifications and repair methods.
Ensured adherence to safety standards during all repair procedures, minimizing risk of injury or damage to equipment.
Upheld high-quality standards for all completed repairs, resulting in increased customer trust and repeat business.
Completed all repair and maintenance activities promptly and to high quality standards.
Maintained inventory of repair supplies and ordered parts.
Utilized variety of tools and diagnostic equipment to complete repairs.
Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
Sewed fringe and tassels onto rugs.
Clerk/Pharmacy Tech Trainee
Bonham Family Drug
Bonham, Texas
11.2014 - 02.2016
Collaborated with team members to complete tasks efficiently and meet deadlines.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Interacted with customers by phone, email, or in-person to provide information.
Kept supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Utilized office software to record and track customer information.
Learned new materials, processes, and programs quickly.
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Shadowed senior team members to learn all related jobs and tasks.
Acted with integrity, honesty and knowledge to promote culture of company.
Filled out timesheets and paperwork according to identified requirements.
Supported departmental tasks to increase understanding of industry processes.
Interacted with customers under supervision to support operational objectives.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Savoy High School
06.2013
Some College (No Degree) - Business Administration
Martinsburg College
Martinsburg, WV
Skills
Highly dependable
Self-motivated
Strong verbal communication
Extremely organized
Team player
Goal oriented
Timeline
Rug Repair Specialist
Aladdin Cleaning And Restoration
10.2018 - Current
Clerk/Pharmacy Tech Trainee
Bonham Family Drug
11.2014 - 02.2016
High School Diploma -
Savoy High School
Some College (No Degree) - Business Administration