Adept at enhancing operational efficiency and customer satisfaction, I leveraged my expertise in POS system proficiency and team leadership at Caseys General Store. By implementing strategic cashier training and fostering a culture of excellence, I significantly improved service quality and streamlined store operations, contributing to a notable increase in repeat business.
Hi, I’m
Sara Stuart
Sioux Falls,SD
Summary
Overview
12
years of professional experience
Work History
Caseys GeneralStore
Cashier Supervisor
07.2016 - 07.2021
Job overview
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
- Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
Days Inn
Supervisor, Housekeeper, Laundry
08.2012 - 07.2016
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Weatherstar
Production Worker
05.2009 - 05.2012
Job overview
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Enhanced production line efficiency by streamlining assembly processes.
Education
Brookings High SchoolBrookings, SD
GED
11-1999
University Overview
Skills
- Cashier training
- Cash handling expertise
- Complaint resolution
- Cash Register Maintenance
- Employee Scheduling
- Sales Promotion
- POS System proficiency
- Workplace Safety
- Policy Enforcement
- Operational Efficiency
- Bank Deposit Preparation
- Store operations
- Task Delegation
- Cashier supervision
- Customer Service
- Team Leadership
- Store Opening and Closing
- Cash handling and management
- Employee Training
- Staff Training
- POS System Operation
- Cash Register Operation
Timeline
Cashier Supervisor
Caseys GeneralStore
07.2016 - 07.2021
Supervisor, Housekeeper, Laundry
Days Inn
08.2012 - 07.2016
Production Worker
Weatherstar
05.2009 - 05.2012
Brookings High School
GED
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